Bank Team Manager
1 week ago
Job Overview:
Brandon Trust is seeking a highly skilled Bank Advisor to lead our team in the Bristol and North Somerset region. As a key member of our organization, you will be responsible for providing exceptional service to our stakeholders, managing recruitment and onboarding processes, and ensuring the smooth operation of our electronic rostering system.
Key Responsibilities:
- Service Delivery: Provide a comprehensive bank service to key stakeholders, ensuring timely and efficient delivery of services across the region.
- Recruitment and Onboarding: Manage the recruitment, onboarding, and training process for the bank team, ensuring a seamless transition for new hires.
- Rostering and Scheduling: Ensure the accurate and efficient operation of the electronic rostering system, taking into account the needs of the bank team and stakeholders.
- Relationship Building: Foster strong relationships with bank workers, promoting a positive and supportive work environment.
- Record Keeping: Maintain accurate records of bank personnel, ensuring compliance with organizational policies and procedures.
Requirements:
- Customer Service: Provide excellent customer service skills, ensuring a high level of satisfaction among stakeholders.
- Time Management: Demonstrate the ability to work well under pressure, meeting deadlines and prioritizing tasks effectively.
- Qualifications: Possess a health and social care qualification at NVQ level 2 or equivalent, and prior experience in rostering for social care settings.
- Technical Skills: Be proficient in various IT systems for organization, including electronic rostering systems.
- Interpersonal Skills: Exhibit strong interpersonal skills, able to build and maintain effective relationships with colleagues and stakeholders.
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