Shipping and Customer Coordinator

4 months ago

Bromsgrove, United Kingdom Quaker Houghton Full time

At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate about what we do.

As Shipping and Customer Coordinator, based at our SIFCO Bromsgrove site, you will be mainly responsible for coordinating and supporting the timely, efficient and effective completion and delivery of customer orders. A key role in our company goal to continue to exceed customer expectations

Tasks
  • Provide and support excellent customer service to all internal and external customers.
  • Ensure a high level of satisfaction through the timely, efficient and effective completion/delivery of customer orders. Report delays as soon as possible.
  • Process all stock item sales orders, raising all relevant paperwork, despatch notes, sales invoices, etc on our system.
  • Send official quotations for all solution/consumable/equipment items, in a timely manner. Follow up all outstanding quotations each month.
  • Produce shipping documents, dangerous goods notes and arrange relevant transport for all product sales orders.
  • When necessary, establish and maintain liaison with relevant staff or customer representatives to help resolve any technical/schedule enquiries that arise prior, during and after dispatching orders.
  • Support Quality Systems Coordinator to ensure the company complies with all REACH regulations associated with the business.
  • Arrange import clearance for items being shipped from Sifco USA and for components being shipped from UAE/Canada/etc (IPR Simplified procedure).
  • Generate credit notes when required.
  • Scan all sales orders and supporting documentation onto the Y server
  • HM Revenue & Customs:-Complete C99 bill of discharge form
  • Produce intrastat declaration each month
  • Produce EC sales list each month
  • Support despatch/packing staff with any/all relevant shipping information requirements, eg. labelling/ compatibility /bottle sizes/ etc.
  • Recommends measures to improve efficiency, methods, performance, quality.
  • Shared responsibility with colleagues on answering incoming calls.
  • Complete all reports as requested at any time by your Line Manager.
  • Any other reasonable duties.
Requirements
  • The ideal candidate will have at least 3 years' experience in a similar role within a chemical and/or hazardous material shipping environment.
  • Knowledge of shipping legislation and regulations.
  • Excellent communication skills

Languages: English at a professional level is a must.

Location: Commuting distance to our Bromsgrove, UK site.

Benefits
  • Competitive pay with bonus opportunities
  • 2 annual days paid volunteering leave
  • QH University: Continuous training tools for all seniority levels.
  • Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs.

We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with integrity.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.

  • Shipping and Customer Coordinator

    4 months ago

    Bromsgrove, United Kingdom Quaker Houghton Full time

    At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate about what we do.As Shipping...

  • Shipping Coordinator

    2 weeks ago

    Bromsgrove, United Kingdom Owen Daniels Consultancy Full time

    Are you a Shipping Coordinator with a strong background in the manufacturing industry? If so, our client who specialise in electroplating would be interested in your background!In this role, you will actively contributes to delivering world leading customer service and ensures a high level of satisfaction through the timely, efficient and effective...

  • Shipping Coordinator

    3 months ago

    Bromsgrove, United Kingdom Quaker Houghton Full time

    About The Job At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate about what we do....

  • Shipping Coordinator

    3 weeks ago

    Bromsgrove, United Kingdom Quaker Houghton Full time

    Job Description About The Job At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate...

  • Shipping Coordinator

    3 months ago

    Bromsgrove, United Kingdom Quaker Houghton Full time

    About The Job At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate about what we do....

  • Shipping Coordinator

    3 months ago

    Bromsgrove, United Kingdom Quaker Houghton Full time

    About The Job At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate about what we do....

  • Shipping Coordinator

    3 months ago

    Bromsgrove, United Kingdom Quaker Houghton Full time

    About The Job At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate about what we do....

  • Shipping Coordinator

    3 months ago

    Bromsgrove, Worcestershire, United Kingdom Quaker Houghton Full time

    About The Job At Quaker Houghton, we make the essentials of everyday life possible and enable innovative approaches for a positive future. Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. Based in every corner of the world, our people are passionate about what we...

  • Shipping and Freight Co-ordinator

    3 months ago

    Bromsgrove, Worcestershire, United Kingdom Quaker Houghton Full time

    Our customers include the world’s most advanced and specialized automotive, steel, aluminum, aerospace, offshore, can and mining companies. As Shipping and Customer Coordinator, based at our SIFCO Bromsgrove site , you will coordinate the efficient delivery of our surface treatment chemicals. Life assurance, pension plan ~ EAP scheme, health and...

  • Office Junior/administrator

    5 months ago

    Bromsgrove, United Kingdom Repairtech Full time

    Office Junior/Administration (Shipping Department) - **Please provide an up to date CV or a covering letter briefly explaining why you would be suited to this role eg// experience, skills, transferable skills. This role may suit a recent school or college leaver looking to start a career.**_ Providing administration support to the shipping department of a...

  • Customer Service Coordinator

    4 weeks ago

    Bromsgrove, Worcestershire, United Kingdom Pertemps Bond Full time

    We are seeking a highly motivated and skilled Customer Service Administrator to join our busy sales office in Bromsgrove. The ideal candidate will be proficient with computer systems and Microsoft Office, have exceptional communication skills, and be able to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service, handling...

  • Land Coordinator

    3 weeks ago

    Bromsgrove, Worcestershire, United Kingdom Churchill Living Ltd Full time

    About UsChurchill Living Ltd is a family-run, privately-owned business with a strong presence in the UK retirement house building sector.We are committed to delivering high-quality services and products to our customers, and we are looking for a skilled Land Coordinator to join our team.Job SummaryThe successful candidate will be responsible for supporting...

  • Efficient Schedule Coordinator

    6 days ago

    Bromsgrove, Worcestershire, United Kingdom Marlowe Software, Risk and Compliance Full time

    We are seeking a highly skilled and experienced Efficient Schedule Coordinator to join our team at Marlowe Software, Risk and Compliance. The successful candidate will be responsible for creating visit schedules for consultants, ensuring maximum diary efficiency for the organisation.Job DescriptionThe Efficient Schedule Coordinator will work with clients and...

  • Recruitment Coordinator

    6 months ago

    Bromsgrove, United Kingdom Maitland Selwyn Recruitment Full time

    **About Us**: Maitland Selwyn Ltd is a leading recruitment company specializing in new homes sales. With a history dating back to 1950, we pride ourselves on our deep understanding of the industry and our ability to connect top talent with housing developers. **Role Overview**: We are seeking a dedicated Recruitment Coordinator to join our team. In this...

  • Property Coordinator

    3 days ago

    Bromsgrove, Worcestershire, United Kingdom Churchill Living Ltd Full time

    About the JobAs a Property Coordinator at Churchill Living Ltd, you will play a crucial role in supporting the regional land team in their mission to acquire new sites and drive business growth.Job DescriptionYou will register and acknowledge introductions from various sources, ensuring that all leads are properly documented and followed up onYour diary...

  • Land Coordinator

    6 months ago

    Bromsgrove, United Kingdom Churchill Retirement Living Ltd Full time

    Job title: Land CoordinatorLocation: Bromsgrove, BirminghamReward & Benefit: Competitive salary, excellent Colleague benefits, on-site parking and much more... Are you a proactive and experienced Administrator who loves working in a fast-paced environment? Do you have an interest in property, construction, or land acquisition? Are you looking for a varied...

  • Facilities Coordinator

    1 month ago

    Bromsgrove, United Kingdom CV-Library Full time

    Ref. No. : 30508 Location: Bromsgrove The Best Connection Group Limited is looking for a highly motivated Facilities Coordinator to join our existing team based in Bromsgrove. The core function on a Facilities Coordinator is to support the Facilities department in looking after a portfolio of around 100 properties across the UK. The Facilities...

  • Land Acquisition Coordinator

    3 weeks ago

    Bromsgrove, Worcestershire, United Kingdom Churchill Living Ltd Full time

    Job Title: Land CoordinatorAbout the Role:We are seeking a highly organized and proactive Land Coordinator to join our regional land team. As an integral part of our team, you will play a vital role in supporting the successful purchase of new sites. You will work closely with the Land Director, Land Buyers, and Office Manager to coordinate various tasks,...

  • Financial Operations Coordinator

    1 week ago

    Bromsgrove, United Kingdom CV-Library Full time

    Xero experience is essential for this role** Job Overview We are looking for a proactive and detail-oriented Financial Operations Coordinator to join our team. In this role, you will be responsible for supporting a wide range of financial, administrative, and operational tasks aimed at improving efficiency, ensuring compliance, and driving...

  • Financial Operations Coordinator

    3 days ago

    Bromsgrove, United Kingdom Trinity Personnel Full time

    Xero experience is essential for this role**Job OverviewWe are looking for a proactive and detail-oriented Financial Operations Coordinator to join our team. In this role, you will be responsible for supporting a wide range of financial, administrative, and operational tasks aimed at improving efficiency, ensuring compliance, and driving cost-effectiveness....