Customer Service Coordinator

3 weeks ago


Bromsgrove, Worcestershire, United Kingdom Pertemps Bond Full time
Customer Service Administrator

We are seeking a highly motivated and organized Customer Service Administrator to join our busy sales office in Bromsgrove. As the first point of contact for incoming calls, you will be responsible for dealing with customer queries and problem-solving, while also providing exceptional communication skills to ensure a smooth customer experience.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Prepare quotes and orders, and handle the sales and after-sales process.
  • Support the sales team in achieving their targets and providing frequent updates to customers.
  • Communicate effectively with customers and colleagues to ensure seamless processes.
Requirements:
  • Proficient in Microsoft Office and computer systems.
  • Excellent telephone manner and experience in customer service.
  • Ability to work in a fast-paced environment and meet deadlines.

If you have a passion for delivering exceptional customer service and are looking for a challenging role, please click 'APPLY' with your up-to-date CV or email your CV to Holly.Bevan@pertemps.co.uk.



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