Operations Coordinator

3 weeks ago

South Croydon, United Kingdom National Recruitment Service UK Full time

**Salary**: £24,000 per annum

Hours per week: 37.5 hours per week, Monday to Friday

About the role:
The Operations Coordinator will be a key administrative coordinator, working with a team of healthcare professionals within a vibrant and fast-paced care home with nursing.

You will be coordinating a range of tasks and assisting with the smooth running of the service. Our client are looking for a proactive individual with a positive attitude, who can work closely with the registered manager, supporting with operational and compliance activities.

List of Operations Coordinator duties include:
General
- Complete and manage staff rota whilst ensuring all payroll queries are adequately managed; collate and manage data including information on worked hours, sickness, maternity, holidays etc
- Check all the invoices and discuss any discrepancies with the registered manager
- Recruitment
- Liaise with human resources concerning all new starters co-ordinating a comprehensive induction programme
- Ensure completion of all audits relevant to the operational and health and safety aspects of the service and maintain effective evidence of this audit process
- Take responsibility for day to day improvements and repairs of the infrastructure of the care home and ensuring it is thoroughly clean at all times
- Ensure all necessary orders are placed with registered manager’s authorisation
- Check service users’ folders to ensure files are in good repair, an index and dividers present in both daily file and health file
- Completion and submission of daily staffing report Audits
- Coordinate training supervision - maintain an overview of training, supervision compliance and report this to the registered manager
- Be responsible for the delivery and completion of assigned audits and reports for the care home’s clinical governance committee
- Collect all internal audits within the units fire audit (with the manager)
- Complete infection control audit (April and October)
- Complete all relevant external audits are as required
- Ensure all the internal audits are completed by liaising with other relevant members

Records management
- Updating incident reports on company database
- Following up on drug alerts
- Service records
- making appointments for relevant companies to come out and service equipment etc
- Making sure that all certificates are up to date in relation to fire alarms etc
- Updating policy and procedure folders
- Making sure environmental risk assessments are in date
- Updating all posters within the units when needed
- Provide and be responsible for an efficient in-house banking scheme for service users and the petty cash system
- Assist the registered manager with handling complaints and investigations
- In liaison with the registered manager, maintain the complaints and incidents database and provide the necessary reports for the clinical governance meeting
- Communicate with registered manager concerning all purchasing requirements as necessary
- Manage and audit the issuing of keys, swipe cards and personal alarms
- Organising the office, photocopying, scanning and posting
- Uphold confidentiality and data protection at all times, with particular reference to personal records of both employees and service users

Required skills, attributes and qualifications:

- Expert in MS Office, in particular excel and word
- A Levels or equivalent
- Good spelling and grammar
- Excellent telephone manner
- Accuracy and attention to detail
- 50 wpm typing speed
- Extremely responsible with confidential data
- Team player with ability to work on own initiative
- Good at communicating with a variety of staff including support workers, nurses, senior management, and external stakeholders. Prepared to spend time with the service users whilst doing so

**Benefits**:

- 20 days holiday plus 8 public holidays
- A great team and environment to work in
- Exclusive retails discounts at Sainsbury’s, Tesco, Starbucks, Cafe Nero, Zizzi etc
- Discounted gym memberships
- Discounted cinema tickets available any day of the week (e.g. discounts at Vue, Odeon etc)
- Employee assistance programme - 24/7 free and confidential counselling
- Refer-a-friend scheme with financial incentives
- Training and advancement opportunities
- Career development and advancement opportunities

**If you fit the brief we would love to hear from you, click apply, and one of our consultants will be in touch within 24 hours.**

**Alternatively, feel free to contact Michael on 07503224505 to discuss in more depth.**

**Thanks to all that apply.**

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Free or subsidised travel
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- South Croydon, Greater London: reliably commute or plan to relocate before starting work (requ

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