Wedding and Events Coordinator

3 months ago

Enniskillen, United Kingdom The First Recruit Ltd Full time

**Wedding and Events Coordinator**

We are looking for a superstar who is very passionate about this role.

**Duties**:

- Liaising with potential clients wishing to book a wedding or an event and answering any queries and providing information about event packages.
- Working with couples to create, coordinate and deliver magical weddings from beginning to end.
- Being present on the day of an event, to ensure the day runs smoothly.
- Manage and support the setting up, preparation, coordination, and availability of event in conjunction with the Food and Beverage Operations Manager/ Duty Manager and Head Chef.
- Planning and tailoring commercial events for clients and delivering events which meet customer expectations and fall within their budget.
- Completing relevant essential administration work, keeping accurate and organised records of vendor contracts, budgets, and client details.
- Delivering fantastic customer service, making clients feel comfortable and confident throughout the event planning process and keeping in contact with organisers of booked events, to ensure all details are covered.
- Actively upsell food & beverages and demonstrate attention to detail.
- Handle bookings, payments, and invoicing in collaboration with Managers and Accounts Manager.
- Collaborate closely with the Kitchen, Food & Beverage, Front Office and Accommodation departments to align events with overall organisational goals.
- Ensure flawless execution of events through on-site management and problem-solving skills.
- Communicate and negotiate with various suppliers to facilitate the sales process and manage and oversee activity providers and contractors as/ if necessary.
- Collaborate with Marketing to create new events and products for direct sales and identify and manipulate opportunities and platforms to market, promote and increase the visibility and appeal of events to potential customers.
- Develop operational and service standards, creating a comprehensive SOP manual and manage equipment inventory and place orders for replacements/additions as needed.
- Ensure compliance with Health & Safety and Food Safety standards, as well as Licensing Laws.
- Work effectively with the hotel management team to handle any emergency situations or incidents and monitor departmental service and teamwork, making improvement recommendations to maximize employee productivity and satisfaction through effective communication and motivation.
- Any other duties within your capability and determined by the General Manager in keeping with the role of an Events and Wedding Co-ordinator.
- Good standard of education, fluent English speaker
- Industry recognised hospitality management qualification or can demonstrate proven experience in event planning and coordination within the hospitality industry.
- 2 years plus experience preferred
- Have flexibility to work evenings, weekends as needed, when clients want to view the hotel facilities and if there is an event on.
- Excellent organisational & planning skills
- Ability to work under pressure & under own initiative
- Excellent customer service skills
- Have the ability to thrive in a fast-paced, high-pressure environment.
- Have excellent communication and interpersonal abilities.
- Have a strong understanding and adherence to Health & Safety, Food Safety, and Licensing Laws.

**Desirable**:

- Degree qualification in Event Management, Hospitality, Tourism or a related field is desirable.
- Previous experience in sales role with ability to close a sale.
- Flexibility to respond to a range of different work situations.
- Ability to work well under time pressure.
- Passion for sales & for achieving targets & objectives.
- Ability to anticipate peaks & troughs in the market & to price rooms accordingly
- Strong analytical skills to understand key business indicators & competitive trends & develop approaches to such challenges.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,000.00 per year

Work Location: In person

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