Customer Service Advisor

2 weeks ago


Brentwood, United Kingdom SMH PRODUCTS LTD Full time

**About our Company**

With over 30 years experience in the decontamination industry, we are currently seeking an Customer Service Advisor to join our busy Essex Branch. We value hard work and offer real opportunities for growth and development. This is a varied role which incorporates elements of both admin and sales, it would be excellent for an individual who is looking to broaden their experience and develop new skills.

**Key Roles and Duties**
- Monitor and respond to customer enquiries
- Pricing and processing customer quotes and orders for hire and sales
- Organise and assist with paperwork in relation to freight and transport
- General office duties
- Proven experience within an admin based role
- Good IT skills, knowledge of Kerridge software and Google Drive would be beneficial but not essential as training provided.
- Excellent time management and organisation skills
- Meticulous attention to detail
- Friendly and excellent telephone manner
- Motivated and quick thinking

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company pension
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
We are a Covid-secure Workplace.

**Experience**:

- Customer service: 2 years (preferred)
- administration: 2 years (preferred)

Work Location: One location



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