Customer Service Coordinator

1 month ago

Brentwood Essex, United Kingdom Office Angels Full time

Admin. Secretarial and PA - Administrator

Permanent Position | £30,000 per annum

Join our client's dynamic and successful team as a Customer Service Coordinator

Our client, a professional and thriving business located in Brentwood, is seeking a passionate and dedicated Customer Service Coordinator to become an integral part of their team. If you have a knack for providing top-notch customer service and enjoy working in a fast-paced environment, this is the perfect opportunity for you

Responsibilities Include:

  • Log and efficiently handle incoming calls and emails from valued customers in our customer service system.
  • Ensure the appropriate allocation of tasks to our exceptional customer support operatives, site teams, and contractors.
  • Create and distribute weekly reports, demonstrating your meticulous attention to detail.
  • Collaborate with various departments, fostering strong working relationships to deliver seamless customer experiences.
  • Oversee the work of contractors, identifying and escalating any issues to our Head of Customer Service.
  • Keep customers informed at all stages of their queries, maintaining reasonable timescales and delivering exceptional communication.

What We Offer:

Convenient on site parking

Only a 15-minute stroll from Brentwood train station for easy commuting.

Healthcare and pension scheme, ensuring your well-being and financial security.

Generous 26 days of holiday, plus Bank Holidays, for a perfect work-life balance.

Exciting opportunities to grow and develop within our organisation.

Desired Skills and Qualifications:

  • Excellent communication skills, both written and verbal, to engage effectively with our valued customers and colleagues.
  • Strong organisational abilities, with a keen eye for detail and the ability to multitask in a bustling work environment.
  • A proactive mindset, always seeking to improve processes and exceed customer expectations.
  • Prior experience coordinating customer service activities is advantageous but not essential, as we will provide comprehensive training to the right candidate.

Don't miss out on this exciting chance to join our fantastic team as our Customer Service Coordinator. Submit your CV today, and let's embark on a journey towards excellence in customer support together

At our client's organisation, we celebrate diversity and are committed to creating an inclusive and supportive work environment. We encourage applications from all qualified individuals, regardless of race, gender, disability, or age.

Join our dynamic team and make a difference

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

#J-18808-Ljbffr

  • Customer Service Coordinator

    2 weeks ago

    Brentwood, Essex, United Kingdom Fawkes & Reece London Full time

    I am working with a Housing Developer who have the opportunity to join them as a Customer Service Coordinator based at their head office in Brentwood. As well as stability they offer the chance to progress within the business The ideal candidate will have at least 1 years experience working within a customer service department of either a property...

  • Customer Service Coordinator

    1 month ago

    Brentwood, Essex, United Kingdom Office Angels Full time

    Permanent Position | £30,000 per annum Join our client's dynamic and successful team as a Customer Service Coordinator! Our client, a professional and thriving business located in Brentwood, is seeking a passionate and dedicated Customer Service Coordinator to become an integral part of their team. If you have a knack for providing top-notch customer...

  • Customer Service Coordinator

    3 weeks ago

    Brentwood, United Kingdom Office Angels Full time

    Customer Service Coordinator | Brentwood, Essex Permanent Position | £30,000 per annum Join our client's dynamic and successful team as a Customer Service Coordinator! Our client, a professional and thriving business located in Brentwood, is seeking a passionate and dedicated Customer Service Coordinator to become an integral part of their team. If you have...

  • Customer Service Coordinator

    5 days ago

    Brentwood, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We have a fantastic opportunity for a Customer Service Coordinator to join our team within Countryside Partnerships Home Counties East, at our Brentwood office in Essex. As our Customer Service Coordinator, you will have a proven track record in providing outstanding customer service within a 5-star construction / housing...

  • Customer Service Coordinator

    2 weeks ago

    Brentwood, United Kingdom Fawkes & Reece London Full time

    I am working with a Housing Developer who have the opportunity to join them as a Customer Service Coordinator based at their head office in Brentwood. As well as stability they offer the chance to progress within the businessThe ideal candidate will have at least 1 years experience working within a customer service department of either a property developer,...

  • Senior Customer Care Coordinator/coordinator

    3 weeks ago

    Brentwood, Essex, United Kingdom Wheatstone Solutions Full time €30,000

    Customer Care Coordinator - Brentwood - Permanent - £30,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Brentwood area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Reporting to the Head of department, you will deliver an...

  • Customer Service Coordinator

    2 weeks ago

    Brentwood, United Kingdom Fawkes & Reece London Full time

    I am working with a Housing Developer who have the opportunity to join them as a Customer Service Coordinator based at their head office in Brentwood. As well as stability they offer the chance to progress within the businessThe ideal candidate will have at least 1 years experience working within a customer service department of either a property developer,...

  • Customer Care Coordinator

    1 month ago

    Brentwood, Essex, United Kingdom Wheatstone Solutions Full time

    Customer Care Coordinator - Brentwood - Permanent - £30,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Brentwood area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Duties * Reporting to the Head of department, you will deliver...

  • Customer Service Coordinator

    2 days ago

    Brentwood, United Kingdom Fawkes & Reece Full time

    **Location**: Brentwood **Salary**: £30K- £32K per Year **Contract**: Permanent **Type**: Full Time **Reference**: ZG/19910101_1708361094 **Posted**: February 19, 2024 A small residential developer who operate in Essex are looking for a Customer Service Coordinator to join their team, the role is based at their office in Brentwood If you have experience...

  • Customer Service Coordinator

    7 days ago

    Brentwood, United Kingdom Vistry Group PLC Full time

    Role Overview: **In a Nutshell** We are pleased to say, this role can accommodate agile working arrangements. **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working possible (dependent on role) - Up to 33 days annual leave plus bank holidays - Private Healthcare and Dental Insurance - Competitive...

  • Customer Service Coordinator

    2 weeks ago

    Brentwood, Essex, United Kingdom Vistry Group PLC Full time

    Role overviewID: Entity: VistryRegion: Vistry Eastern CountiesDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Brentwood, EssexDate Posted: We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated...

  • Customer Service Coordinator

    1 week ago

    Brentwood, Essex, United Kingdom Vistry Group PLC Full time

    Role overviewID: Entity: VistryRegion: Vistry Eastern CountiesDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Brentwood, EssexDate Posted: We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated...

  • Customer Service Coordinator

    1 week ago

    Brentwood, Essex, United Kingdom Vistry Group PLC Full time

    Role overviewID: Entity: VistryRegion: Vistry Eastern CountiesDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Brentwood, EssexDate Posted: We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated...

  • Customer Service Coordinator

    1 week ago

    Brentwood, United Kingdom Vistry Group PLC Full time

    Role overview ID: Entity: VistryRegion: Vistry Eastern CountiesDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Brentwood, EssexDate Posted: 09.04.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and...

  • Customer Service Coordinator

    1 week ago

    Brentwood, United Kingdom Vistry Group PLC Full time

    Role overview ID: Entity: VistryRegion: Vistry Eastern CountiesDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Brentwood, EssexDate Posted: 09.04.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and...

  • Customer Service Coordinator

    1 week ago

    Brentwood, Essex, United Kingdom Vistry Group PLC Full time

    Role overviewID: Entity: VistryRegion: Vistry Eastern CountiesDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Brentwood, EssexDate Posted: We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated...

  • Customer Service Coordinator

    6 days ago

    Brentwood, Essex, United Kingdom Vistry Group PLC Full time

    Role overview ID: 2024-5420Entity: VistryRegion: Vistry Eastern CountiesDepartment: Customer ServiceContract Type: Permanent - Full TimeJob Location: Brentwood, EssexDate Posted: 09.04.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm...

  • Customer Care Coordinator

    1 month ago

    Brentwood, Essex, United Kingdom Wheatstone Solutions Full time

    Customer Care Coordinator - Brentwood - Permanent - £30,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Brentwood area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Duties Reporting to the Head of department, you will deliver...

  • Customer Care Coordinator

    3 weeks ago

    Brentwood, Essex, United Kingdom Wheatstone Solutions Full time €30,000

    Customer Care Coordinator - Brentwood - Permanent - £30,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Brentwood area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Duties Reporting to the Head of department, you will deliver...

  • Customer Care Coordinator

    1 month ago

    Brentwood, Essex, United Kingdom Wheatstone Solutions Full time

    Customer Care Coordinator - Brentwood - Permanent - £30,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Brentwood area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Reporting to the Head of department, you will deliver an...