Customer Service Coordinator
7 months ago
Role Overview:
**In a Nutshell**
We are pleased to say, this role can accommodate agile working arrangements.
**Let’s cut to the chase, what’s in it for you**
- Competitive basic salary and annual bonus
- Agile working possible (dependent on role)
- Up to 33 days annual leave plus bank holidays
- Private Healthcare and Dental Insurance
- Competitive contributory pension scheme
- Life assurance - 4 x your annual salary
- Share incentive schemes
- Employee rewards portal with many more benefits
**In return, what we would like from you**
- Behave in line with our company values - Integrity, Caring and Quality
- Previous experience working within a similar environment
- Good understanding of Microsoft Office, Excel, Outlook
- Ability to handle complaints and difficult situations
- Touch Typing
- A calm and cheery personality
- Patience and calmness under pressure
- A sense of humour
- Good planning and organisations skills
- Problem solving and decision-making skills
- A polite, tactual, and assertive attitude
- Excellent communication skills
- Good team working skills
Desirable
- 5 GCSE's or equivalent including Maths & English
- Experience working for a residential house builder ideally within the customer facing environment.
- An understanding of building regulations and legal obligations.
- A good understanding of written English Grammar
**More about the Customer Service Coordinator role **
- To address and respond to Customer issues in a prompt and organised way.
- To deliver an excellent customer service, understanding and empathy to our customers
- To liaise with internal departments and form excellent working relationships as part of the larger team.
- To communicate effectively and regularly with colleagues and management
- Issue instructions to Sub-contractors and follow up to ensure prompt resolution.
- Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period.
- Keep our database system up to date at all times.
- Carry out general administrative duties.
- Work directly with the office manager to ensure our KPI's are in line with company guidelines
- Learn and at all times adhere to the company Health and Safety requirements
**Finally, let’s tell you a bit more about us**
At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do.
-
Customer Service Coordinator
5 days ago
Brentwood, United Kingdom Office Angels Full time**Customer Service Coordinator** **Brentwood, Essex** **£30000** **Monday - Thursday 8.30am-5pm, Friday 8.30am-3.30pm** **Parking on site, beautiful offices, hybrid working, healthcare & pension scheme** My client, a professional and successful business based in Brentwood, is looking for a Customer Service Coordinator to join their busy...
-
Customer Service Coordinator
5 days ago
Brentwood, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a great opportunity for a Customer Service Coordinator to join our team within Countryside Partnerships, at our Brentwood office. As our Customer Service Coordinator, you will be responsible for providing a professional customer service with our customers to ensure our 5* service. You will be the first point of...
-
Customer Service Coordinator
6 days ago
Brentwood, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a great opportunity for a Customer Service Coordinator to join our team within Countryside Partnerships, at our Brentwood office. As our Customer Service Coordinator, you will be responsible for providing a professional customer service with our customers to ensure our 5* service. You will be the first point of...
-
Customer Service Coordinator
7 months ago
Brentwood, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a great opportunity for a Customer Service Coordinator to join our team within Vistry East London at our office in Brentwood. As our Customer Service Coordinator, you will be responsible for providing a professional customer service with our customers to ensure our 5* service. You will be the first point of contact...
-
Customer Service Coordinator
7 days ago
Brentwood, United Kingdom Countryside Partnerships Full timeAre you passionate about delivering a 5-star customer experience? Are you a customer-focused problem solver? If so, this role could be the perfect fit for you! We are a multi-award-winning housebuilder that operates nationally across 16 regions and 3 timber frame factories. Due to an internal promotion, we are currently recruiting for a Customer Service...
-
Customer Service Coordinator
1 week ago
Brentwood, United Kingdom Fawkes and Reece Full timeA housing developer are currently looking to source an experience customer service coordinator to be based at their office in Brentwood Day to day duties - Taking incoming calls from customers for queries & repair work - Logging repairs on an internal spreadsheet - Booking in operatives to carry out repair works - Keeping customers up to date on the...
-
Customer Service Coordinator
7 days ago
Brentwood, United Kingdom Crest Nicholson Full timeCrest Nicholson has been building new homes for 50 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. Crest Nicholson's Eastern Division are looking for a Customer Service Coordinator to join the growing team at our office in Brentwood, Essex. Customer service is...
-
Customer Service Coordinator
2 weeks ago
Brentwood, Essex, United Kingdom Office Angels Full timeOffice Angels is seeking a skilled Customer Service Coordinator to join their team in Brentwood, Essex. As a key member of the customer support team, you will be responsible for delivering exceptional customer experiences through effective issue resolution and administration.Job SummaryThis role requires a proactive and customer-focused individual with...
-
Customer Service Coordinator
12 hours ago
Brentwood, United Kingdom Countryside Properties PLC Full time-Vacancy Salary **Competitive** Vacancy Location **Brentwood** - This is a _ - permanent_ - , _ - full time_ - vacancy_ - that will close _ - in 4 days_ - at 23:59 BST_ - . _ **About the Opportunity** Are you passionate about delivering a 5-star customer experience? Are you a customer-focused problem solver? If so, this role could be the perfect fit for...
-
Customer Service Coordinator
4 days ago
Brentwood, United Kingdom Office Angels Full time**Customer Service Coordinator** **Brentwood, Essex** **£30000** **Monday - Thursday 8.30am-5pm, Friday 8.30am-3.30pm** **Parking on site, beautiful offices, hybrid working, healthcare & pension scheme!** My client, a professional and successful business based in Brentwood, is looking for a Customer Service Coordinator to join their busy team on a...
-
Office Customer Services Coordinator
19 hours ago
Brentwood, Essex, United Kingdom Office Angels Full timeWe have an exciting opportunity for a motivated and customer-orientated individual to join our team as an Office Customer Services Coordinator at Office Angels.The successful candidate will oversee the allocation of work to the Customer Support operative team, ensuring that all tasks are completed efficiently and effectively.Main Responsibilities:Monitor the...
-
Customer Service Coordinator
7 months ago
Brentwood, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We are pleased to say, this role can accommodate agile working arrangements. **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working possible (dependent on role) - Up to 33 days annual leave plus bank holidays - Private Healthcare - Enhanced maternity, paternity and...
-
Senior Customer Service Coordinator
12 hours ago
Brentwood, United Kingdom Countryside Properties PLC Full time-Vacancy Salary **Competitive** Vacancy Location **Brentwood** - This is a _ - permanent_ - , _ - full time_ - vacancy_ - that will close _ - in 25 days_ - at 23:59 BST_ - . _ **About the Opportunity** Are you passionate about delivering a 5-star customer experience? Are you a customer-focused problem solver? If so, this role could be the perfect fit...
-
Customer Care Coordinator
1 week ago
Brentwood, United Kingdom Potensis Full time**Customer Care Coordinator - Bespoke Residential Developer - Essex** **£30,000 + 5% Bonus + Benefits** We are currently working on behalf of a leading Residential Developer located in Brentwood to help boost their customer care team for a new and already thriving region. The business has built up a great reputation for delivering high quality...
-
Customer Care Coordinator
7 months ago
Brentwood, United Kingdom Wheatstone Solutions Ltd Full time**Customer Care Coordinator - Brentwood - Permanent - £30,000** A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Brentwood area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This position is a full time role based in the...
-
Apprentice Customer Service Advisor
6 days ago
Brentwood, United Kingdom Service Certainty Ltd Full timeA wonderful opportunity has arisen for a Customer Service apprenticeship with Service Certainty They are looking for an apprentice to join their workplace in the Customer Service team. Duties to include - To answer the telephone in a polite and professional manner and ensure the prompt resolution of customer queries - To call photographers and offer...
-
Customer Care Coordinator
1 week ago
Brentwood, United Kingdom Potensis Full time**Customer Care Coordinator - Bespoke Residential Developer - Essex** **£30,000 + 5% Bonus + Benefits** We are currently working on behalf of a leading Residential Developer located in Brentwood to help boost their customer care team for a new and already thriving region. The business has built up a great reputation for delivering high quality...
-
Customer Service Executive
8 months ago
Brentwood, United Kingdom Dawsongroup plc Full timeDo you want to work for a business who are rapidly expanding, passionate about progression and reward their employees for their hard work and successes? **Customer Service Executive** Working as a part of a busy team within our truck and trailer business we have an opportunity for an enthusiastic **Customer Service Executive **based at our** Brentwood...
-
Customer Service Coordinator
3 weeks ago
Brentwood, Essex, United Kingdom Chase Taylor Recruitment Ltd Full timeFenestration Industry Role:Chase Taylor Recruitment Ltd is assisting a leading UK supplier in finding a skilled Order Processor. The company offers high-quality windows, doors, and associated products, prioritizing exceptional customer service and quality delivery.Job Summary:Affirmative and organized Order Processor sought for a renowned fenestration...
-
Customer Support Coordinator
1 month ago
Brentwood, United Kingdom CV-Library Full timeCustomer Support Coordinator Brentwood, Essex £30000 Monday - Thursday 8.30am-5pm, Friday 8.30am-3.30pm (Hybrid working after probation) Excellent benefits packing including 26 days holiday + Bank Holidays, private healthcare and pension scheme! Are you a proactive and customer-focused individual with a passion for providing exceptional support?...