Emergency Works Scheduler

2 weeks ago

Sunderland, United Kingdom Northern Gas Networks Full time

**Emergency Works Scheduler**
**£30, 975 made up of basic salary of £26,029 per annum plus 19% shift allowance (£4,946)**
**Up to 5% bonus**
**Permanent position**
**Located at Doxford Park in Sunderland, SR3 3XR**

We have an exciting opportunity for an E**mergency Works Scheduler** in our fast-paced Dispatch team.

As the key contact between the customer and our field-based gas operatives you will be communicating and scheduling reported gas emergencies (and non-emergencies) to our operations teams. The role is pivotal in supporting customers internally and externally whilst ensuring safety and that standards of service are met which are defined by our regulator OFGEM.

Working hours are on an alternating shift basis. Over three weeks you will work a seven-day pattern of shifts between the hours of 07:00 - 23:00.

**Your key accountabilities and responsibilities will include**
- You will deliver a first-class customer service to internal and external customers by overseeing the activities of all field-based staff to ensure they comply with field procedures
- You will liaise with field-based staff and Emergency Site Managers regarding the scheduling and dispatching of work to ensure safety, customer satisfaction and efficiency are delivered
- There will be the expectation that you will operate within business continuity procedures, to assist and support the Dispatch Team Leader throughout and after BCM events
- At all times you will be expected to communicate effectively with all customers including field-based personnel, and Site Managers
- You will work within, and promote the philosophy of safe team working, innovative thinking and putting the customer first

**What we are looking for**
- You are willing to work an alternating shift pattern which includes weekends, Bank Holidays, and evening work
- Ability to work in a fast-paced environment dealing with customers
- Excellent user of Microsoft systems and able to pick up new systems easily
- Excellent communication, prioritisation, and decision-making skills
- A team player

**What we offer you**
- £30,975 made up of basic salary of £26,029 per annum which will include19% shift allowance (£4,946) when fully competent
- Free onsite parking
- 40 hours per week
- Up to 5% bonus (dependent upon achievement of set targets)
- 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)
- SSP for the first 7 calendar days then Occupational sick pay
- A generous stakeholder 5/10 pension scheme
- Flexible benefits and salary sacrifice options... from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days...and much more
- An array of fantastic family-friendly policies such as 6 weeks paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more

We are... **Northern Gas Networks.** We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That’s around 6.7million individual customers. We don’t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.

Our **Values **are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We areTrailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy

Our **Equality, Diversity and Inclusion culture at NGN **is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our ‘Opportunity Action Plan’ having signed the Social Mobility Pledge campaign, whereby we will establish our business as a ‘force for good’ in the communities that we serve.

  • Emergency Works Scheduler

    4 weeks ago

    Sunderland, United Kingdom Northern Gas Networks Full time

    **Emergency Works Scheduler** **£29,447 made up of basic salary of £24,745 per annum plus 19% shift allowance (£4,702)** **Up to 5% bonus** **Permanent position** **Located at Doxford Park in Sunderland, SR3 3XR** We have an exciting opportunity for an **Emergency Works Scheduler** in our fast-paced Dispatch team. As the key contact between the customer...

  • Emergency Works Scheduler

    2 weeks ago

    Sunderland, United Kingdom Northern Gas Networks Full time

    **Emergency Works Scheduler** **£29,447 made up of basic salary of £24,745 per annum plus 19% shift allowance (£4,702)** **Up to 5% bonus** **Permanent position** **Location - Doxford Park - Sunderland - SR3 3XR** We have an exciting opportunity for an **Emergency Works Scheduler** in our fast-paced **Dispatch team**. As the key contact between the...

  • Works Scheduler

    4 weeks ago

    Sunderland, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for 2 x Work Scheduler's to work along side the local authorities in Sunderland. **THE ROLE** - To support our existing Technical Team and operational areas in the delivery of building repairs and maintenance. - Your role will involve working alongside our operational officers, planning, scheduling and responding to work requests...

  • Works Scheduler

    3 weeks ago

    Sunderland, United Kingdom TBS Limited Full time

    Trinity Business Support are looking for 2x work schedulers to work our in our clients office within the South Hylton area. Monday to Friday (8am until 5pm), The role is ongoing until the 31st of August with the potential of being extended or being made full time. - **Main Purpose;**_ - To operate and manage customer service work requests and to maintain an...

  • Works Scheduler

    3 weeks ago

    Sunderland, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for 2x Works Scheduler's to work along side the local authorities in Sunderland. **THE ROLE** - To support our existing Technical Team and operational areas in the delivery of building repairs and maintenance. - Your role will involve working alongside our operational officers, planning, scheduling and responding to work requests...

  • Works Scheduler

    2 weeks ago

    Sunderland, Sunderland, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for 2 x Work Scheduler's to work along side the local authorities in Sunderland.THE ROLE To support our existing Technical Team and operational areas in the delivery of building repairs and maintenance. Your role will involve working alongside our operational officers, planning, scheduling and responding to work requests across...

  • Works Scheduler

    2 weeks ago

    Sunderland, Sunderland, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for 2x Works Scheduler's to work along side the local authorities in Sunderland.THE ROLE To support our existing Technical Team and operational areas in the delivery of building repairs and maintenance. Your role will involve working alongside our operational officers, planning, scheduling and responding to work requests across...

  • Works Scheduler

    2 weeks ago

    Sunderland, Sunderland, United Kingdom One Way or Another Ltd Full time

    Our Client has a Property Services division who have a requirement to recruit a Work Scheduler to support their existing Technical Team and operational areas in the delivery of building repairs and maintenance.Your role will involve working alongside the operational officers, planning, scheduling and responding to work requests across the department. The...

  • Emergency Medicine Clinical Fellow

    2 weeks ago

    Sunderland, Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    Start Date 2nd August 2023This exciting opportunity is designed for doctors to develop experience in Emergency Medicine (EM) whilst pursuing a funded Postgraduate Certificate in Medical Education and contributing to educational delivery within the Emergency Department. Clinical experience afforded aligns to the objectives and curriculum of the Royal College...

  • Trainee Paediatric Emergency Nurse Practitioner

    4 weeks ago

    Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    Job summary Band 6 moving to Band 7 when competencies are met ThePaediatric Emergency Department at Sunderland Royal Hospital and the ChildrensUrgent Care Centre at South Tyneside are looking torecruit an experienced nurse to joinour established and highly valued team of Paediatric Emergency NursePractitioners in our state of the art facilities. ...

  • Scheduling Assistant

    2 weeks ago

    Sunderland, United Kingdom NHS Professionals Full time

    **Job Title**:Scheduling Assistant **Trust Location**:South Tyneside and Sunderland NHS Foundation Trust **Location**: Sunderland Royal Hospital, Kayll Rd, Sunderland, SR4 7TP Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then South Tyneside and Sunderland NHS Foundation Trust is the...

  • Junior Emergency Clinical Practitioner

    2 weeks ago

    Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen for an experienced Health Care Professional to work as a Junior Emergency Clinical Practitioner (Band 6) across the Emergency Departments of South Tyneside and Sunderland NHS Foundation Trust. The Emergency Departments at STSFT have a well-established team of Lead ACPs, ACPs and ECPs and Junior ECPs...

  • Steel Shop Supervisor

    1 month ago

    Sunderland, United Kingdom Liebherr Sunderland Works Full time

    Are you a motivated leader with a passion for excellence in production? Are you seeking a challenging role in a renowned company known for its commitment to quality and innovation? Look no further - Liebherr Sunderland Works Ltd is seeking a dedicated Production Supervisor to join our team in Sunderland, UK. **About Us**: Liebherr Sunderland Works Ltd is a...

  • Fast Track Welder Program

    3 weeks ago

    Sunderland, United Kingdom Liebherr Sunderland Works Full time

    14 to 24 week welder training program, aimed at those with a Level 2 or Level 3 qualification in Welding and/or welding experience. The first phase of the program is an interview and a vertical and flat fillet welding assessment. If successful you will join a 14 - 24 week program of intense training receiving £13ph. Once you have successfully completed the...

  • Storeperson

    4 weeks ago

    Sunderland, United Kingdom Liebherr Sunderland Works Full time

    **The Company** Liebherr Sunderland Works Limited is a wholly owned subsidiary of Liebherr International AG based in Switzerland. In over 70 years of operations the Liebherr Group has become synonymous with technological innovation, quality, commitment to engineering excellence and progress dedicated to the interests of our customers and business associates...

  • Stores Administrator

    1 week ago

    Sunderland, United Kingdom Liebherr Sunderland Works Full time

    We are looking for a Stores Administrator to join our team in Sunderland, who will be responsible for maintaining store inventory and supporting production employees with spare parts requirements. 38 hours a week: - Monday 07:00 - 17:00 to Thursday - Possible over time Fridays. **Your Role will involve**: - Booking in deliveries and receipting goods...

  • HR Advisor

    3 weeks ago

    Sunderland, United Kingdom Liebherr Sunderland Works Full time

    **The Company** Liebherr Sunderland Works Limited is a wholly owned subsidiary of Liebherr International AG based in Switzerland. In over 70 years of operations the Liebherr Group has become synonymous with technological innovation, quality, commitment to engineering excellence and progress dedicated to the interests of our customers and business associates...

  • Brake Press Operator

    3 weeks ago

    Sunderland, United Kingdom Liebherr Sunderland Works Full time

    **The Company** Liebherr Sunderland Works Limited is a wholly owned subsidiary of Liebherr International AG based in Switzerland. In over 70 years of operations the Liebherr Group has become synonymous with technological innovation, quality, commitment to engineering excellence and progress dedicated to the interests of our customers and business associates...

  • Junior Welding Quality Specialist

    1 week ago

    Sunderland, United Kingdom Liebherr Sunderland Works Full time

    **Overview**: **Responsibilities/Activities**: - **Comprehensive Support**: - Provide versatile support across the site, learning and adapting to various tasks based on business needs. - **Quality Assurance**: - Assist in ensuring products are manufactured in line with company procedures, meeting specifications, and accompanied by relevant...

  • Storeperson

    2 weeks ago

    Sunderland, Sunderland, United Kingdom Liebherr Sunderland Works Full time

    The CompanyLiebherr Sunderland Works Limited is a wholly owned subsidiary of Liebherr International AG based in Switzerland. In over 70 years of operations the Liebherr Group has become synonymous with technological innovation, quality, commitment to engineering excellence and progress dedicated to the interests of our customers and business associates all...