Senior Civil Enforcement Officer

3 weeks ago


Keynsham, United Kingdom Bath & North East Somerset Council Full time

**Hours: 16 per week**

**Contract Type: Permanent**

**Service Area: Place Management**

**Department: Parking Services**

At Bath & North East Somerset Council we are committed to protecting Bath as a place of international cultural significance, and UNESCO World Heritage Site, which contains all stages of the history of England, from the Roman Baths; to Bath Abbey; the Royal Crescent; and the Thermae Bath Spa.

Balancing the needs of residents, business and visitors to keep the city and surrounding market towns moving is therefore a unique challenge. You would be supporting our enforcement needs including effective deployment, training & development of and wellbeing of our Civil Enforcement Officers (CEOs).

Parking Services is seeking an individual to help support the management and deployment of 30 CEOs, working with 4 other Senior CEOs across Bath & North East Somerset to provide an effective Parking Enforcement Service.

The post will cover shifts over an 8 week rota and you will be required to work from 7am and up to 10pm on occasion when operationally required.

The primary goal is to ensure Parking Enforcement activities are delivered to the highest possible standard with the focus on Enforcement Officers as ambassadors, providing a safe welcoming environment, with an emphasis on customer care, to support the local communities, and achieve the objectives of the Climate Emergency and our Parking Strategy.

To meet the requirements of this post you will need to be a strong team player, lead by example, build effective working relationships with internal and external bodies and have excellent organisational skills, along with the ability to communicate sensitively in challenging and emotive situations are also essential requirements to this role.

A sound understanding of parking legislation is also needed. We would offer training and support to assist with this.

Your main place of work will be the award-winning, modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport, with a train station 5 minutes’ walk away.

**Why B&NES Council?**

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. These include:

- A competitive salary package
- A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements
- A generous holiday allowance and special leave provisions
- The Local Government Pension Scheme
- A comprehensive Employee Assistance Programme - whatever life throws at you; we are committed to supporting you and your well-being at work and home
- Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development
- Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions with B&NES

**Interested to find out more?**

If you would like more information or have an informal discussion about this exciting opportunity please call our Parking Enforcement & Operations - Team Leader, James Davey-Cundick, on 01225 396412.

**To apply**

Bath & North East Somerset Council has one overriding purpose - to improve people’s lives. We have four core values which shape every aspect of our working life and how we look to the future. These values are to be **Bold, Empowered, Supportive **and** Transparent**.

**As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.**

**Interview Date**: 18th April 2024

**Safeguarding Statement**:
This is a Public Services Network (PSN) role and requires all successful applicants to undergo a Basic Disclosure check and a 3 year’s verification of employment history. Please note that any start date will be dependent on the receipt of a satisfactory Disclosure and verification of employment history.



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