Inbound Call Centre Agent

3 days ago


Nottingham, United Kingdom Switch Advisor Consultants Full time

**About us**

Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold.

Our work environment includes:

- Modern office setting
- Casual work attire
- On-the-job training
- Safe work environment

**Responsibilities**:

- Provide excellent customer service to inbound callers.
- Answer customer inquiries in a timely and professional manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions in the company database.
- Provide accurate information about products and services.
- Follow up with customers to ensure satisfaction.
- Identify customer needs and recommend appropriate solutions.

ASAP start date

**Salary**: £24,439.00-£25,107.00 per year

**Benefits**:

- Company events
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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