Inpatient Bookings Team Lead

7 months ago


Plymouth, United Kingdom Nuffield Health Full time

HEAD OFFICE

Inpatient Bookings Team Lead

**Inpatient Bookings Team Lead**

Plymouth Hospital | Administration | Permanent contract | Full time

Up to £25,000 dependent on experience

37.5 hours per week

Our Inpatient Bookings Teamcurrently have an internal opportunity for a Team Leader. Start your journey with us whilst we’ll support you to be your best.

**The opportunity**

Following a successful period of growth and increased activity, a Team Lead is required to aid in the day to day management of the department ensuring that the high standards are maintained. Continued growth and development of the team will be paramount to the applicant’s success.

The role will require you to manage the day to day running of the department, which will include but is not limited to:

- Effectively manage the quality and flow of data coming into the department, to ensure maximum theatre capacity
- Carry out Process improvement exercises to highlight key areas of improvement needed
- Implement training to ensure staff have required skills to perform competently and are able to maintain the high standards expected of them
- Managing team rota, ensuring cover is arranged for all gaps in the rotas.
- Lead, motivate and supervise the team
- Undertake regular team meetings, and 1-2-1 performance reviews
- You will be required to liaise with members of the Clinical teams, Leadership teams and also Consultants and their Medical Secretaries

Required skills:

- Knowledge and experience of working within a theatre admin, capacity or bookings role desired
- Working with patients in a sensitive manner
- Experience of working in a busy administrative environment
- Confident, outgoing, great telephone manner
- Computer literacy, database and outlook skills essential
- High levels of focus and engagement
- Positive outlook to change, ability to adapt and flexibility in shift pattern
- Great organisational skills
- An ability to deal with consultants and staff at all levels of the business

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we’ll take care of what’s important to you.

**Nuffield Health Plymouth Hospital**

The Nuffield Health Plymouth Hospital is situated next to the Nuffield Health Devonshire Gym, in Derriford, Plymouth and we have been part of the Plymouth community since 1971. We have 3 main theatres - 2 laminar flow and 1 digital, a fully JAG accredited endoscopy suite, a 35-bedded ward with one 4 bedded bay and one 2 bedded bay. Our outpatients department has 12 consulting rooms with a dedicated ophthalmology suite and ENT service.

We carry out treatment under a range of specialities including Orthopaedics, Plastic Surgery and Neurosurgery. We recently were rated in the top 50 hospitals in the country for our total hip replacement patient outcomes.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationPlymouth - Devon
- Contract typePermanent
- ReferenceJR0071729

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.


  • Opd Bookings Team

    2 weeks ago


    Plymouth, United Kingdom Nuffield Health Full time

    HEAD OFFICE OPD Bookings Team Bookings Administrator Plymouth Hospital | Administration | Permanent | Full time £19,578.00 Per Annum 37.5 hours per week As an Outpatient Booking Administrator, you’ll be a conscientious individual with a helpful, supportive approach. Your ‘can do’ attitude shines through. As well as a natural flair for...


  • Plymouth, Plymouth, United Kingdom Practice Plus Group Full time

    Job SummaryWe are seeking a highly skilled and motivated nurse leader to join our team at Practice Plus Group Hospital Plymouth. As an Inpatient Nursing Director, you will be responsible for leading a team of nurses and contributing to the delivery of high-quality patient care.About the RoleThe inpatient ward primarily cares for post-operative arthroplasty...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    To provide direct support to the Imaging Booking Team (IBT) Manager and teams in the appointed area within the IBT, ensuring strict compliance with Trust policies and procedures. The key responsibility of this role is to work as part of a professional multi-skilled team within the IBT. Carrying out the duties of the appointed area and providing direct...

  • Bookings Coordinator

    2 weeks ago


    Plymouth, United Kingdom Smeaton Healthcare Limited Full time

    Smeaton Healthcare are an award-winning provider in Devon & Cornwall. We offer Care at Home services to adults aged 18 and over, with Dementia, Learning disabilities, Mental health conditions, Physical disabilities and Sensory impairments. We offer comprehensive Care Assistant and Nurse training to our team to ensure they are constantly working towards the...

  • Bookings Clerk

    3 weeks ago


    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    To provide administration, booking outpatient appointments for the Imaging Directorate. The key responsibilities of this role are the efficient and effective management of specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust policies and procedures. **Preference will be given to internal Trust...


  • Plymouth, United Kingdom Ocean Group Full time

    Ocean Group are looking for a Service Booking Advisor to join its high performing team. If you have a passion for cars and want to deliver exceptional customer experience, then this is a great opportunity to join our team. **Your role** Your role is to support the Aftersales function, you will make outbound calls for the retailers service centre about...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    **Administrator/Bookings Clerk,** **Occupational Health **and Wellbeing Department, Derriford Hospital** **The Occupational Health and Wellbeing Department has a part time (15 hours) vacancy for the position of Administrator/Bookings Clerk. The hours can be worked flexibly over 2 or 3 days within our core opening hours of 8am - 4pm.** **This is an...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    To act as first point of contact in US department and receive, coordinate and communicate information for users within the US Department and Derriford Hospital. This will include staff reporting absences/sickness. The absences will be checked against the current ultrasound rota and gaps identified to be covered. Liaise with the Ultrasound Rota Coordinator to...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    The Ultrasound Administrator (band 3) is a vital role within the Ultrasound Department. If you are interested to visit the Ultrasound Department, please contact Jo Dunn, Ultrasound Rota Coordinator, on 01752 432015 (extension 32015) to make arrangements. **Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status...

  • Acc Lead Coder

    2 weeks ago


    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    An exciting opportunity has arisen to join our Clinical Coding Department as an ACC qualified Clinical Coder at University Hospitals Plymouth NHS Trust (UHP) Having demonstrable relevant experience and an ACC qualification you will provide highly accurate clinical coding, have good organisational skills, an eye for detail and accuracy and the ability to...


  • Plymouth, Plymouth, United Kingdom Austin Fraser Full time

    Job DescriptionWe are seeking a Membership and Consultancy Development Manager to join our team at Austin Fraser. The successful candidate will have a proven track record in sales and customer service, with experience in leading a team and developing business growth strategies. A highly competitive salary of £50,000 - £60,000 per annum is available for...


  • Plymouth, United Kingdom Practice Plus Group Full time

    **About The Role**: **UNLOCK YOUR BEST WORK LIFE** **+ make a difference for every patient** With the ever-increasing number of treatments and care we give to patients, our professional and detailed Administration department have a need for a **Patient Booking Lead **to support our Patient Referral Manager in assisting the Plymouth Hospital Team. - **Are...


  • Plymouth, United Kingdom Beacon Electrical Full time

    Beacon Electrical is a family owned and run retail business based in Plymouth, with branches across South Devon. The business has been trading for over 45 years and is now one of the leading independent electrical retailers in the South West. We are members of the largest electrical buying group in Europe, Euronics. We sell a huge range of electrical...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    PRIMARY DUTIES & AREAS OF RESPONSIBILITY Be familiar with and adhere to PHNT policies and procedures with particular regard to patient confidentiality, Health and Safety and Administrative Guidance Notes. Ensuring that patients medical records are fully and accurately prepared in accordance with the needs of the clinical, nursing and management staff. To...


  • Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    University Hospitals Plymouth NHS Trust is seeking a highly skilled Orthopaedic Dietetic Service Lead to join their team. As a key member of the specialist orthopaedic multidisciplinary team, you will be responsible for providing a specialist dietetic service to orthopaedic inpatients.The successful candidate will provide evidence-based practice, participate...

  • Admissions Officer

    7 months ago


    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    We are looking to recruit an Admissions Officer to join are growing team, this an exciting and varied role where you will be provide valuable support to the team and develop your skills. Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    PRIMARY DUTIES & AREAS OF RESPONSIBILITY Arranging the collection and preparation of clinical notes for investigations and appointments, which include echocardiogram, exercise tests, tilt table, pacemaker implant, trans-oesophageal echocardiograms and others as required. Registering referrals into the department. Book new and follow-up appointments...

  • Admin Assistant

    2 weeks ago


    Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    Clerical Officer / Appointment booking A Clerical officer / appointment booking clerk is required for Orthopaedic Planned care assessment unit, the post holder will provide admin support to the clinical staff within the Pre-Operative Assessment Unit and book follow up appointments. The post holder will also assist with clinical enquiries, filing and other...


  • Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

    A 12 month FTC covering maternity leave within the Planned care assessment unit. Clerical Officer / Appointment booking A Clerical officer / appointment booking clerk is required for Planned care assessment unit, the post holder will provide admin support to the clinical staff within the Pre-Operative Assessment Unit and book follow up appointments. The...


  • Plymouth, United Kingdom TalentTide Full time

    **Customer Service Lead Generator** **Plymouth** **20-22k** Who doesn’t love Free parking?! Well, that’s just one less thing to have to fork out for, right? That’s not all. How about an annual Christmas party to really let your hair down with a **free bar** before a nice long shutdown over Christmas!? And for those of you who prefer a healthier...