People Services Systems Technical Support

4 weeks ago


Walton Hall, United Kingdom Manpower Full time

Our client is the UK's largest university and a world leader in flexible part-time education. Combining a mission to widen access to higher education with research excellence, they are committed to transforming lives through education.

They are looking to recruit an experienced **People Services Systems Technical Support Coordinator**to join their People Services Team on an FTC contract until 30/11/2023.

Paying up to £34,308 per annum dependent on experience. This role is 37 hours a week, hybrid role and you will be required to work on the Milton Keynes campus on an ad-hoc basis.

**The role**:
This is an exciting time to join The Open University for anyone interested in a key role supporting the People Services teams with the technical delivery, configuration, analysis and workflow of new and older HR systems.

This is a key role in the team supporting the maintenance of HR systems through regular business activities, delivering and supporting system enhancements and change activity whilst ensuring all processes and procedural documentation is aligned for use bythe service delivery teams.

The Systems Team provides the day-to-day functional support to all users of all people systems, particularly SuccessFactors Employee Central.

The main purpose of the Systems Coordinator role is to be constantly delivering and managing high levels of people change, using People Services systems, technology, digitalization and improved ways of working with minimum business impacts.

**Skills and experience**
- HR system configuration experience a must (preferably SuccessFactors)
- A logical and methodical approach to troubleshooting system issues
- Proven track record of stakeholder management
- Excellent communication skills

**What you get in return**

The successful applicant will receive a competitive salary and excellent staff benefits, including 30 days' annual leave (plus 3 additional days for the Christmas closure period) and pension. They are an equal opportunities employer with an emphasis on staffwellbeing and a positive work/life balance.


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