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Service Centre Manager
3 weeks ago
As the driving force behind the daily operations of the service centre, the selected individual will play a pivotal role in steering the team towards excellence. Candidates must possess a robust engineering background, coupled with a proven track record in the repair and maintenance of pumps, valves, and compressors. This role demands a leader with a commanding knowledge of pump systems, someone who can confidently navigate the challenges of managing a dynamic service environment.
The role calls for a candidate with a rich blend of managerial and leadership skills, honed through substantial experience in a similar capacity. The ability to inspire, motivate, and guide a team is essential, ensuring that the service centre operates with efficiency and professionalism.
To thrive in this role, candidates should exhibit:
- Responsible for all workshop activities/employees, goods inwards and company processes
- Approve all workshop reports and conduct toolbox talks
- Manage field service requirements, work scopes, method statements, equipment and quotations.
- Oversee the standards of compliance and Health and Safety, including all documentation of such and quality assurance.
- Quoting and estimating of jobs and performing of contract reviews
- Coordinating of shifts
- Overseeing the production schedule according to work order specifications
- Ensuring risks and hazards in activities, are undertaken in the role are acknowledged and conducted in accordance with processes and procedures in place.
-Identify, implement and monitor continuous improvement initiatives across the service centre
- Responsible for achieving budgets and providing monthly forecasting reports
A solid educational foundation in engineering is highly desirable, with an HNC/HND qualification or equivalent providing a testament to your technical prowess. This role is not just about technical ability; it's about applying that knowledge to deliver exceptional service and drive continuous improvement within the centre.
In return for your dedication and expertise, you will be rewarded with a competitive salary, a supportive work environment, and the chance to make a significant impact within a reputable organisation. If you are ready to take on a role that will challenge and reward in equal measure, and you meet the criteria outlined, then this could be the perfect next step in your professional journey.
Candidates who are ready to take the helm and lead a service centre to success are encouraged to apply
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