Planned Contracts Administrator

1 month ago


Welwyn Garden City, United Kingdom Econorod Full time

**Job Description: Planned Contracts Administrator**

**About us**

We are a well established family run commercial drainage company, offering reactive and scheduled maintenance services to large restaurant, hotel, and supermarket chains. Due to continued expansion we are looking for a proactive Planned Contracts Administrator to join our friendly team based in Welwyn Garden City.

**Role**

**Main duties Include but not limited to**:

- Logging customer requests and jobs
- Updating our client portals with clear concise job information
- Updating our internal CRM system with job requirements
- Answering telephone calls, logging client requests on internal and external portals
- Obtaining job updates from our engineers and updating the system with notes about the job
- Closing jobs once they have been completed ready for invoicing
- Ordering Materials and ensuring planned works have the correct parts or equipment.
- Liaising closely with Management to create suitable work schedules and plans
- Ad hoc admin duties
- Ad hoc projects

**Personal Specification**
- Experience in a customer service environment or customer facing role
- Computer literate
- Excellent communication skills
- Resilience
- Excellent organisational skills

**What we are offering**
- Salary: Competetive d.o.e
- 28 days holiday including bank holidays
- Pension
- Training and development opportunities

**Job Types**: Full-time, Permanent

**Salary**: From £20,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Administrative & Business Operations Occupations: 3 years (preferred)



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