Operations Administrator

1 month ago


Bristol, United Kingdom Dyno Rod South Full time

P Fitzsimmons Ltd is drainage company that trades under the Dyno Rod brand. It is part of a group of companies of the same Franchise that work across Hants, Sussex, Dorset, Wiltshire, Avon, Somerset, Isle of Wight and Northwest London

As a Dyno Rod franchised operation, we deliver services to a combination of domestic, commercial and Key Account clients. The service is delivered through a number of offices regionally located, and through dedicated field resource.

The team that covers Somerset and Wiltshire is based in Avonmouth, Bristol.

**Purpose**

The Bristol team are looking for an Operations Assistant located at the Avonmouth office. This role is primarily focused to support our field teams and drive efficiency across our resource. The role will do this by providing administrative support and process compliance.

The Operations Assistant will carry out routine daily control reporting, and provide management information to the Service and Operations Managers.

The teams focus is delivering a great customer experience. The Operations Assistant will also be focused on this, but also around compliance, safety and record keeping. There may also be some general HR admin.

**Key Responsibilities**

The duties of this role will involve, but is not limited to:

- Assist the Service Manager and Operations Manager to plan, manage and monitor resource effectively to achieve business objectives.
- Manage and undertake administrative activities to optimise performance and increase productivity.

**Essential Criteria**
- Effective time management, prioritising and multi-tasking to achieve goals.
- Able to search out, analyse and construct new ideas
- Adapt and take on new skills and approaches
- Be able to engage effectively with people at all levels and to gain respect and confidence through understanding, knowledge, competence and care
- Have proven problem solving skills using a methodical approach
- Develop effective, in-depth relationships throughout the organisation, clients, and partners/ suppliers; and
- To undertake any other tasks and projects as agreed that are within jobholder’s experience, skills, and capabilities.

**Other activities**
- You will be making outbound calls to our clients and customers.
- You will raise and process all operative purchase orders.
- Document control
- Daily controls reporting
- Using CRM to extract management information

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking

Supplemental pay types:

- Commission pay
- Performance bonus

COVID-19 considerations:
Full Risk assessment

**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)

Work Location: One location



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