Trainee Client Representative

2 months ago


Glasgow, United Kingdom Career Climb LTD Full time

We're in search of 3 highly motivated individuals to join our team as a Trainee Client Representative. In this role, you'll be instrumental in delivering outstanding customer service and support to our clients & customers. You will be the face of the business so having attributes such as great communication skills, people skills & the ability to keep calm and focused are positive attributes to have.

**Responsibilities**:
Evaluate customer & client needs and provide tailored solutions to meet their requirements.
Communicate effectively with customer & clients to address inquiries and gather essential information.
Collaborate closely with internal teams to ensure client satisfaction and smooth service delivery.
Support the onboarding process for new clients, offering necessary training and guidance from our client representative manager.

**Required Skills**:
Strong analytical abilities to understand and meet client needs effectively.
Excellent communication skills, both verbal and written, for clear client interaction.
Proficiency in multitasking and task prioritization for efficient workflow management.
Attention to detail and strong organizational skills to manage client accounts effectively.

What we can offer you:
Full training and ongoing support

A inclusive uplifting working environment, no achievement goes unnoticed

A easy accessible networking platform Fun after work activities (Team nights)

**Job Types**: Full-time, Permanent

**Salary**: £21,495.00-£23,495.00 per year

**Benefits**:

- Company events
- Flexitime
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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