Client Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Client Representative. As a Client Representative, you will be the primary point of contact for our clients. You will build and maintain strong relationships, understand their needs, and provide solutions that exceed expectations.
**Responsibilities**:
- Serve as the main point of contact for clients, addressing their inquiries and providing timely and accurate information
- Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services
- Collaborate with internal teams to resolve client issues and escalate complex problems when necessary
- Assist in the implementation of new processes and procedures to enhance client experience
**Skills**:
- Excellent communication skills, both verbal and written
- Strong analytical skills with the ability to interpret data and make informed recommendations
- Detail-oriented with excellent organizational skills
- Ability to work independently as well as part of a team
**Salary**: From £24,356.96 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Glasgow (preferred)
Work Location: In person
Application deadline: 21/03/2024
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