Temporary Client Service Administrator
1 month ago
David Owen Chartered Accountants is a leading independent firm of Chartered Accountants. We are a close-knit team who want the best for our clients and each other.
Working in a busy reception, you will be the first impression for our clients and will ensure the very highest level of customer service and administration.
Key responsibilities include:
- Answering telephone calls promptly and in a professional manner
- Taking messages accurately, thoroughly and ensuring they are passed on
- Greeting clients and providing a professional but warm and friendly reception
- Building ongoing relationships and rapport with our clients
- Ensuring our offices are welcoming and well-kept at all times
- Preparing and sending client communication to the highest standard
- Providing general admin support
Experience and education:
- Previous experience in a Receptionist/Administrator/Client-facing role essential
- Experience of working in a professional environment preferred
- Microsoft Word and Excel
- Good organisational skills
- Minimum GCSE Maths and English Grade B (or equivalent)
We would love to meet you if you can demonstrate:
Working together:
- Working collaboratively in a team
Working with clients:
- Providing great customer service
- A professional, respectful and friendly manner
Driving results:
- Taking ownership and responsibility for making things happen on time and with a high level of attention to detail
- Finding solutions to challenges
- Managing and prioritising own workload
Being our best:
- Commitment to developing yourself and embracing feedback and opportunities to learn
- Willingness to go the extra mile
**Job Type**: Temporary contract
Contract length: 12 months
**Benefits**:
- Company events
- Company pension
- Flexitime
- Referral programme
- Work from home
Work Location: One location
Application deadline: 31/01/2023
Expected start date: 01/03/2023
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