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Motor Claims Handler

4 months ago

Liverpool, United Kingdom MPJ Recruitment Ltd Full time

**Motor Claims Handler**

**£20,750 - £28,000 DOE**

**Monday-Friday 9am - 5pm**

**Liverpool/Leeds - Hybrid 1 day in the office**

MPJ Recruitment are proud to be working with a multi-award winning, global business who are specialists within the Insurance industry. You will be joining a business where you will be valued and supported as people are at the heart of all they do.

As a Motor Claims Handler, you will bring your knowledge of Commercial Motor Claims and love of providing an exceptional customer experience with you into this role. You will have excellent communication skills as you will be the first point of contact for our customers and handling a caseload of Pre-Litigated Motor Claims.

**What You Will Be Doing**:
**Level 1 & 2 Claim Handlers**:

- Managing a caseload of pre-litigated motor claims from inception to settlement
- Identify cases for early litigation
- Support and drive delivery of high levels of service and productivity
- Input accurate data and ensure data maintenance

**Level 3 & 4 Claim Handlers**:

- Pro-actively manage caseload of motor claims
- Create accurate claim management systems records
- Assist with training junior team members
- Build and maintain client relationships
- Assist with internal and external audits
- When appropriate attend client meetings

**About You**:

- Experienced and sound technical knowledge in Motor Claims
- Experience in handling liability and quantum dispute cases
- Experience in dealing with repair documentation
- Have excellent communication and organisational skills
- Personal Injury Claim experience
- Pre litigation experience
- Strong analytical and problem-solving skills

**Motor Claims Handler Benefits**:

- 25 days holiday plus bank holidays, increasing with length of service
- Opportunity to buy up to an extra 5 days holiday
- Reward platform - discounts for over 800 retailers
- Development, training, and professional qualifications
- Internal approach to vacancies
- 5% pension contribution
- EAP helpline
- Digital GP
- Life Insurance 2x base salary
- Lease car salary sacrifice scheme

**CLICK APPLY** if you are interested in find out more about this opportunity.

**We have multiple Motor Claims Handler roles available at different levels. The level you are put forward for will be dependent on your experience and knowledge levels. Our recruitment team will discuss this with you.**

**Job Types**: Full-time, Permanent

**Salary**: £20,750.00-£28,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Motor Claims Handling: 1 year (preferred)

Work Location: Hybrid remote in Liverpool

Reference ID: SB10160