Care Home Administration Assistant

4 months ago

Cheltenham, United Kingdom Bupa Full time

Care Home Administration Assistant

**Requisition Title**: : Care Home Administration Assistant
**Job Number**: RIC04NS

Richmond Cheltenham

Hatherley Lane Cheltenham

Gloucestershire GL51 6PN

Location Status : On site

Salary Amount : 11. 85
** Description**:
**Job Title: Care Home Administration Assistant Location**:Richmond Villages Cheltenham, Hatherley Lane, Cheltenham, Gloucestershire, GL51 6PN**

**Salary range: £11. 85 per hour - Paid breaks**

**Contract**:Permanent**

**Shift Pattern: 35 hours per week across Monday to Friday. 8 hour shifts from 09:00 (Can be flexible if wish to start earlier)**

**We make health happen**

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.

As our Administration Assistant, you’ll provide comprehensive administrative support to the Care Home and Head of Care, including coordination of the care home daily diary, ensuring a professional and efficient service is provided at all times.

You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.
** You’ll help us make health happen by**:

- Entering incidents, accidents, complaints and compliments on the Datix system.
- Ordering relevant supplies, maintaining an accurate inventory of all medical equipment and ensuring adequate stock levels at all times, including stationary, paperwork forms and all relevant documentation.
- Updating and maintaining all relevant systems and electronic files, including the rota for payroll and agency staff hours.
- Following Head of Care or Village Manager approval, you’ll process the booking of agency workers, ensuring accurate information on all workers is obtained.
- Assisting with telephone handling, including taking enquiries from residents, staff and visitors, acting as a receptionist to the Care Home as required.
- Supporting residents with external medical/health appointments, ensuring transport is booked where required.
- Dealing with residents’ post, ensuring the correct authorisation is obtained.

Because we care for vulnerable people, we’ll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40).

**Key Skills / Qualifications needed for this role**:
You hold a minimum of 5 GCSEs (or equivalent) at Grade C or above (including English and Maths) and a Level 3 NVQ in Business Administration and experience of working within a care home environment would be advantageous. With previous experience in an office environment, you’re confident using Microsoft Office, specifically Word and Excel. Friendly and professional, both face to face and over the phone, you’re organised and able to work well within a team. With a dedicated and efficient work ethic, you thrive in a busy environment and are able to handle a varied workload.

**Benefits**

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

- My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.
- Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
- Free meal with every shift
- Holidays - 20 days + Bank Holidays
- Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money
- Interest
- free annual travel Loan to enable the purchase of public transport annual season tickets.
- Wagestream - Have early access up to 40% of your earned wages within minutes.
- We offer a range of Bupa pension plans - Find out more on our career site
- Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
- Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
- Access to discounts at a wide variety of gyms and fitness facilities across the UK

**Why Bupa?**

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and respo

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