Customer Payment Operations Associate

1 month ago


London, United Kingdom capital.com Full time

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.

The CPO Associate will be responsible for supporting the team specialists and manager with day-to-day tasks relating to managing our payment partners and Customer payment processes. This includes day-to-day report generation as well as any ad-hoc administration and analysis required.

**Responsibilities**:

- Generate routing reports based on pre-defined templates and requirements
- Ensure the timely and accurate delivery of reports to relevant stakeholders
- Conduct regular quality checks to ensure the accuracy of reporting data. Identify and rectify any issues
- Maintain comprehensive documentation of reporting processes and templates
- Accommodate ad-hoc reporting requests from internal stakeholders
- Create visually appealing reports and presentations using tools like Excel and PowerPoint
- Collaborate with the CPO team specialists to support any administrative and analysis needs.

**Requirements**:

- Understanding of the Finance area
- Previous experience generating reports and compiling presentations through PowerPoint
- Previous experience with analyzing data through Excel

**Would be a plus**:

- Prior Fintech experience
- Experience with Tableau
- Knowledge and understanding of Customer Payments
- Experience dealing with third-party business partners

**Personal qualities that we expect**:

- Analytical skills
- Collaboration
- High Communication skills
- Teamwork
- Multitasking
- Attention to Detail

**What you will get in return**:

- You will join the Company, that cares about work and life balance
- Annual bonus depending on personal performance
- Medical Insurance and Pension fund
- Full annual performance assessment
- Modern and outstanding equipment
- Employee referral program
- The opportunity to work with one of the smartest teams on the market.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights

Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.

Work alongside one of the most brilliant teams in the industry.


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