General Practice Assistant

2 weeks ago


Reading, United Kingdom Balmore Park Surgery Full time

**TITLE: General Practice Assistant**

**REPORTING TO: Nurse Manager (Clinically)**

**Practice Manager (Administratively)**

**LOCATION: Balmore Park Surgery, Caversham, Reading**

**DATE: June 2023**

**HOURS: 37 HOURS PER WEEK**

**SALARY: £22,816 rising to £25, 147 following completion of GP Assistant certificate**

**Job Summary**:
The purpose of this role is to work as part of the nursing team and non-clinical support team, providing clinical and administrative services as part of the multidisciplinary support team, to the entitled population.
- Audiotyping and processing of referral letters, medical reports and general correspondence keeping appropriate records using multiple electronic systems.
- Liaising with healthcare professionals and external organisations to assist with the resolution and administration of patient and clinician queries.
- Clinical system recording for both NHS and Private referrals.
- Performing venepuncture and/or Health Care Assistant duties as part of the clinical team.
- Ensuring patients attend for cancer screening procedures.
- Registering patients on to and deducting patients from the surgery register.

**Core Responsibilities**:
**Administrative**
- Audiotyping and processing of referral letters
- Checking correspondence and reports created by GPs using Dragon software.
- Ordering of stationery and equipment.
- Monitoring and processing of documents in Docman system for the administrative support team.
- Communicate effectively with other team members, patients, and their carers, recognising the need for alternative methods of communication.
- Organise and prioritise own workload and manage effectively, being adaptable.
- Act always in a way to protect the confidentiality of patients and maintain the integrity of the patient relationship.
- Work effectively as a member of a team, maintaining a caring environment through the support of colleagues.
- Always be aware of own limitations, working within scope of own competence.
- Maintain professional appearance - uniform, professional conduct with colleagues, patients, and relatives.

**Clinical**
- Obtaining patient consent for the collection of blood samples.
- Performing venepuncture in accordance with practice protocols
- Maintain accurate patient records in EMIS
- To run independent routine phlebotomy clinics
- Correct labelling and packing of clinical specimens
- Ensuring samples are sent to the laboratory in a timely manner.
- Maintain effective liaison with laboratory staff at both Royal Berkshire Hospital and Chertsy Hospital.
- Work collaboratively with the nursing team, seeking guidance when necessary for patient related matters.
- Checking the safe function of all venepuncture equipment

**Salary**: £22,500.00-£25,500.00 per year

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Reading: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Working in a team: 2 years (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 13/06/2023
Reference ID: GP Assistant 1


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