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Centre Manager

4 months ago

Harrogate, United Kingdom Halfords Full time

This role is based in our Bower Centre.

Brilliant at leading a team?

You’ve already got a track record of achieving success with your team, working together to give customers a fantastic experience. Accountable for the day to day running of your Centre, for maximising profit and minimising loss, in this role you’ll reallycome into your own.

Delivering excellence will be woven through everything that you and your team do, both in terms of quality standards and results. You’ll already have some experience in the automotive trade or a technical background.

You’re no stranger to efficiency, and will optimise workforce scheduling, ensuring maximum capacity in the Centre to meet customer demand. Alongside this, with your analysis of customer metric and Centre performance data, you’ll lead your team to deliveragainst - and exceed - sales margin and profit targets.

To be a success in this role you’ll need:

- Experience of exceeding customer metrics targets through effective management
- Experience of delivering coaching/training in the moment to colleagues
- Management experience, including managing capability and performance
- Experience in a business with high volume turnover
- Some technical skills
- Experience of developing colleagues through delivery of technical training
- A track record of success in delivering against sales targets
- Experience of meeting compliance standards across Health and Safety and quality
- Excellent communication skills, verbally and in writing
- IT proficient, with experience of using Microsoft packages, including Word, Excel and ideally PowerPoint, with the aptitude to learn in-house systems
- Experience of labour force scheduling, with proven time management skills
- A current full valid driving licence

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:

- 25% off most of our products in Halfords Retail stores and online
- Amazing discounts of up to 60% on your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- At least 25% colleague discount at Tredz
- Life assurance
- Uniform
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle2Work scheme
- Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repairbusiness. Join us and be part of our success story in getting the nation safely back on the move.