Receptionist - Dental Practice
7 months ago
**We have an exciting opportunity for an enthusiastic, customer service-driven individual to join our front-of-house team in Harrogate**
**The role**:
You will be the first point of contact for all patients, you will be taking them through their journey delivering a first-class customer service experience both face-to-face and over the telephone. You will be responsible for efficiently managing the appointment books, and answering/directing calls alongside various administrative and financial tasks. This is not your typical meet and greet Receptionist role.
**We have a full-time role available**:
Monday 8.30 am - 7.00 pm
Tuesday to Friday 8.30 am - 5.30 pm
We don’t need you to know anything about dentistry as full training will be provided. We want you to have a genuine passion for delivering a 5* customer service experience for all our patients. Keeping people happy and making them smile will in turn make you fulfilled in your role
- Do the points below describe you? If so, we would really like to hear from you;_
- I am a team player with a genuine passion for delivering excellent customer service
- I am a great communicator who truly listens and seeks to understand
- I consistently have a positive attitude and actively embrace change
- I am 100% committed to an organisation and its success
**Why join us? We have some brilliant benefits and perks, including**:
- Starting salary of £24,817.00 per annum
- 30 days including bank holidays plus your birthday off
- A positive company culture that is centred around teamwork and patient care
- Access to mental health support and mental health first aiders
- Regular check-in meetings with your line manager
- Lots of learning, development & CPD support including off-site CPD events
- Welcoming, supportive and committed leadership team
- Employee referral program - get rewarded for referring other excellent people
- As a thank you for all your hard work you will receive an Easter and Christmas gift each year
- Recognition of your achievements with the opportunity to be awarded Team Member of the Quarter
- Discounted gym membership to support your wellbeing
- We cover the cost of your DBS check and provide you with your uniform
- Opportunities to progress to more senior roles such as Lead Receptionist or Centre Manager.
**Have more questions? Please contact Joanna on 01943 725872 and press option 1**
**Job Types**: Full-time, Permanent
**Salary**: £24,817.00 per year
**Benefits**:
- Additional leave
- Company events
- Employee discount
- Gym membership
- Referral programme
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
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