Administrator

4 months ago


Harrogate, United Kingdom Oakdale Centre CiC Full time

**About us**

Oakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based, and high-quality clinical services to meet the particular needs of each of our clients as well as the requirements of commissioners for an appropriate, collaborative, value-for-money service.

The Oakdale Group provides a wide range of specialist assessments, including for autism, ADHD, and developmental trauma. Oakdale also provides a wide range of psychological therapies for children, young people, and adults. Many of our services are commissioned by the NHS, Local Authorities, and schools, and include services for NHS staff. Others are accessed by members of the public who pay for them privately, through medical insurance, or through our charitable arm.

**The role**

The post holder’s duties will include:

- Coordinating Oakdale’s activities undertaken within clinical services
- Processing case administration and client information according to Oakdale’s processes
- Taking client information and enquiries
- Arranging appointments
- Managing therapist’s’ diaries
- Inputting information into our client databases
- Establishing and maintaining a room booking and coordination system
- Inbox management
- To be an integral member of the Oakdale team and contribute to its positive reputation and development
- To undertake any other reasonable duties as may from time to time be required
- Supporting Oakdale’s clinical and management teams
- To comply with the requirements of the Centre’s policies and procedure

**About you**

**Essential**:

- **A minimum of 1 year of recent **administration experience
- Excellent written and verbal communication skills and a good telephone manner, with the ability to facilitate the resolution of issues
- High level of attention to detail
- Able to work on own initiative and to tight timescales in an often fast paced environment
- Responsible, trustworthy and reliable
- A team player with a positive and can-do attitude
- Proactive, organised, methodical, adaptable and strong attention to detail
- The ability to build effective relationships, inspiring trust and confidence within the organisation and externally
- High level of personal and professional commitment
- Experience using a range of IT systems and packages including databases
- Knowledge of data protection and confidentiality

**Desirable**:

- Experience of using Google Workspace

**What we offer**

**Salary**: £21,000 - £26,250 (FTE)

In return for the hard work and dedication from our teams, we offer the following benefits:

- 21 days annual leave plus bank holidays (rising after length of service)
- Enhanced Occupational Sick Pay (OSP)
- Enhanced pension
- Cycle to work & enhanced car schemes
- Simplyhealth Programme including Employee Assistant Programme, GP and priority physiotherapy access
- Fully funded flu vaccines
- Employee discount scheme
- Technology salary sacrifice scheme for home appliances, tablets, mobiles, TV’s, fitness trackers and more
- Ongoing CPD (internal & external) - we work with experts to bring high-quality CPD to our teams, to help further their skills and knowledge and improve the support we provide Interviews will be offered on an ongoing basis - please do not delay applying

Pay: £22,500.00-£26,250.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Current Admin: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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