Account Manager

3 weeks ago


Gloucester Business Park, United Kingdom Swindale Parks Recruitment Full time

Hayley Group Limited is offering an exciting position for an Account Manager based at their branch in Gloucester. In addition to joining an established company, they offer a competitive salary and optional membership to their healthcare scheme.

**Job Title**:Account Manager

**Location**:Hayley Gloucester, Unit B2, Nexus Court, Gloucester Business Park, Hurricane Road, Brockworth, Gloucester, Gloucestershire, GL3 4AG

**Working Hours**:40 hours per week Monday to Friday _(Additional working hours may be required)_

As an Account Manager, you will be acting as a lead point of contact for your assigned customers. A key member of our Gloucester branch, the Account Manager role is a fast-paced and rewarding role, in which you will be required to ensure that client needsare understood and satisfied in a timely and efficient manner. This may involve assisting with sales, resolving customer queries and complaints, collecting and analysing data, and identifying opportunities to grow business.

Other responsibilities may include:

- Building and developing relationships with clients based on trust and respect.
- Overseeing customer account management, across all relevant sites.
- Collaborating internally within the branch, and the wider network, to facilitate customer requirements.
- Keeping accurate records pertaining to inventory, stock levels and account notes.
- Maintaining up-to-date knowledge of company products and services.
- Experience as an account manager or in a similar role would be beneficial
- Good communication skills, both written and verbal
- Able to prioritise workload, with a good attention to detail
- Experience in delivering solutions to customer needs
- Excellent listening, negotiation and presentation skills

Full training for the role will be provided.
- Competitive salary
- From 23 days annual leave (plus public/bank holidays) increased with length of service
- Company pension (if eligible)
- Death in Service cover
- Invitation to Paycare scheme
- Wellness programmes
- Cycle-to-Work scheme
- PPE and workwear included
- Excellent opportunities available

Hayley Group is the largest independent distributor of engineering products and consumables in the United Kingdom. They are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of the business and are fundamentalto providing industry-leading customer service.


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