Training and Quality Performance Leader

5 months ago

Hinckley, United Kingdom Octopus Energy Group Full time

**Help us make a big green dent in the universe. **We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

At Octopus Energy Services, we're committed to leading the charge in the global renewable energy revolution. We are expanding our team to support the installation and logistics operations related to in-home technologies, such as low carbon heating and solar power.

We are seeking an experienced Logistics Training Manager / Coordinator to join our mission. Our logistics function plays a crucial role in delivering exceptional customer experiences and driving the adoption of sustainable technologies across the UK.

As a Logistics Training and Quality Performance Leader, you will be responsible for building and delivering comprehensive training programs for our Logistics teams. Logistics play a vital role in handling millions of pounds worth of stock, following consistent safe working practices to accurately collate customer install packs and delivers to customer homes, in the most customer centric method in the most efficient manner.

**This central role requires frequent travel to our Distribution Centres in Slough, Hinckley, to other key sites expected in the future and occasional visits to other non logistics sites across the UK.**

**What you'll do**:

- Overseeing the quality assurance and training activities for logistics ensuring effective and collaborative ways of working.
- Collaborating with leadership colleagues in various low carbon technology environments to align objectives, standards, and deliverables of the Logistics team.
- Leading communication within the Logistics function to keep stakeholders informed of news, changes, developments, and opportunities.
- Focusing on continuous improvement through quality assurance frameworks, training, and development resources to enhance team performance.
- Coordinate, lead, plan and deliver onboarding activities and training for all logistics team members.
- Owning, maintaining, and improving business processes within the logistics function to ensure successful outcomes for our internal and external customers.
- Supporting and developing members of our team to fulfil their full potential using a positive coaching leadership style to encourage independence and problem-solving.
- Supporting the Logistics management teams in delivering business strategy, building the team, delivering projects, and ensuring superb team performance and customer service.
- Creating and delivering bespoke logistics training courses
- Supporting the creation, iteration, and delivery of induction and refresher programs for new starters.
- Identifying learning and development needs through careful analysis of team and people performance, collaborating with key stakeholders to improve and monitor team performance.
- Leading a high-performance culture through regular training interventions, bespoke sessions, and coaching.

**What you'll need**:

- Experience leading and inspiring people in roles at all levels, preferably in logistics, ideally with relevant industry experience in utilities, energy, low carbon, heating, or renewables.
- Previous experience within a logistics role, particularly in the use of Lean methodologies, Keizen and 5S
- Strong engagement skills
- Ability to work at pace, handle multiple projects and challenges, and organize others to maintain momentum and progress.
- Exceptional organizational skills, ability to use data effectively, and present information clearly.
- Tech-forward mindset, preferably with Warehouse Management Systems experience and Transport Management Systems experience and Warehouse Automation Systems.
- Excellent communication skills in multiple formats
- Ability to work remotely and to travel regularly across the UK to various sites, with our Logistics Distribution Centres in Slough, Hinckley and a Northern DC as regular locations.
- Passion for helping others be their best, with a growth mindset and resilience in a high-paced and rapidly changing environment.

**Why else you'll love it here**:

- Octopus Energy is a **unique culture**. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
- Visit our perks hub - Octopus Employee Benefits

**If this sounds like you then we'd love to hear from you.

  • Training Manager

    2 weeks ago

    Hinckley, United Kingdom Aprolis Training Solutions Full time

    Training Manager Aprolis Training Solutions Location : HinckleyBenefits : Up to £45k + Performance Bonus, Vehicle, Work life balance, Life Cover, Pension Are you a dynamic and driven Training Manager with experience in designing and delivering FLT driver training? Are you an inspiring manager who can lead from the front? Join Aprolis Training Solutions...

  • Training Manager

    2 weeks ago

    Hinckley, United Kingdom Aprolis Training Solutions Careers Full time

    Training Manager Aprolis Training Solutions Location: HinckleyBenefits: Up to £45k + Performance Bonus, Vehicle, Work life balance, Life Cover, PensionAre you a dynamic and driven Training Manager with experience in designing and delivering FLT driver training? Are you an inspiring manager who can lead from the front? Join Aprolis Training Solutions and...

  • Training Operations Manager

    2 weeks ago

    Hinckley, Leicestershire, United Kingdom Aprolis Training Solutions Full time

    Training Manager RoleAprolis Training Solutions is seeking a dynamic and driven Training Manager to lead our MHE training operation. As a key member of our team, you will be responsible for designing and delivering FLT driver training that meets quality standards and exceeds customer expectations.Key Responsibilities:Plan, design, and occasionally deliver...

  • Training Manager Position

    2 weeks ago

    Hinckley, Leicestershire, United Kingdom Aprolis Training Solutions Careers Full time

    Training Manager role at Aprolis Training Solutions is perfect for a dynamic and driven professional with experience in designing and delivering FLT driver training. This position involves leading a team of onsite and offsite MHE trainers, as well as office-based staff, with a focus on productivity and quality.Key responsibilities:Plan, design, and...

  • Experienced FLT Driver Trainer

    1 week ago

    Hinckley, Leicestershire, United Kingdom Aprolis Training Solutions Full time

    Job DescriptionTraining Manager Aprolis Training SolutionsKey Responsibilities:Design and deliver high-quality FLT driver training nationwide.Lead and manage a team of trainers to ensure exceptional training outcomes.Develop and implement training programs tailored to client needs.As a seasoned Training Manager with a passion for FLT driver training, you...

  • Training Coordinator

    6 days ago

    Hinckley, United Kingdom DP World Full time

    DP World are currently recruiting for a Training Coordinator to join our established site based in Hinckley. In this role working in a team you will deliver essential training to our operations teams and manage our employee training matrix. You will be required to work on a Mon-Fri shift pattern of 12pm – 8.30pm with some flexibility for slightly earlier...

  • Training Coordinator

    6 days ago

    Hinckley, United Kingdom DP World Full time

    DP World are currently recruiting for a Training Coordinator to join our established site based in Hinckley. In this role working in a team you will deliver essential training to our operations teams and manage our employee training matrix. You will be required to work on a Mon-Fri shift pattern of 12pm – 8.30pm with some flexibility for slightly earlier...

  • Training Coordinator

    6 days ago

    Hinckley, United Kingdom DP World Full time

    DP World are currently recruiting for a Training Coordinator to join our established site based in Hinckley. In this role working in a team you will deliver essential training to our operations teams and manage our employee training matrix. You will be required to work on a Mon-Fri shift pattern of 12pm – 8.30pm with some flexibility for slightly earlier...

  • Training Coordinator

    6 days ago

    Hinckley, United Kingdom DP World Full time

    DP World are currently recruiting for a Training Coordinator to join our established site based in Hinckley. In this role working in a team you will deliver essential training to our operations teams and manage our employee training matrix. You will be required to work on a Mon-Fri shift pattern of 12pm – 8.30pm with some flexibility for slightly earlier...

  • Call Centre Team Leader

    5 months ago

    Hinckley, United Kingdom Simplify Recruitment Full time

    **Team Leader** - Salary ranging from £35,000 - Full-time - Office based - Hinckley, Leicestershire We are working with a national business compliance company based in Hinckley, that offers expert advice on HR, Employment Law and Health & Safety to more than 14,000 businesses across the UK. They are currently looking for a Team Leader to join their...

  • Sales Performance Manager

    3 weeks ago

    Hinckley, Leicestershire, United Kingdom SolviT Recruitment Ltd Full time

    Sales Controller Job DescriptionWe are seeking a highly motivated and experienced Sales Controller to join our team at SolviT Recruitment Ltd. As a Sales Controller, you will be responsible for leading the sales team and driving sales performance to achieve business objectives.Key Responsibilities:Lead the sales team to achieve sales targets and improve...

  • Contact Centre Team Leader

    5 months ago

    Hinckley, United Kingdom Ultimate Banking Full time

    This is an exciting opportunity to work for a customer focussed, mortgage and savings provider, in a new role to the business, currently looking after a team of between 5 - 7 individuals. The Contact Centre Team Leader will be responsible for the daily management and oversight of the Customer Service Assistants and activities associated with providing a...

  • Hk - Hgv 2 Driver

    5 months ago

    Hinckley, United Kingdom Quality Service Recruitment Full time

    **HGV 2 DRIVERS REQUIRED IN HINCKLEY!** New pass drivers welcome. Full training provided. Permanent role Working for one of the UK’s leading waste management companies, you will be responsible for collecting and emptying commercial trade waste bins. With approximately 20 collections per day, you will be required to empty the bins via the rear-end loader...

  • Team Leader

    5 months ago

    Hinckley, United Kingdom Cineworld Group Plc Full time

    **Team Leader - Hinckley**: Location Hinckley Business Area: Cineworld Cinemas Job type: Full Time Contract **Salary**: £23,500 Job ref: 071456 Published: about 3 hours ago **Cinema Team Leader**: - Cineworld Hinckley - 5 Screen Cinema & Baskin Robbins_ If it is a little more responsibility that you are after, the Team Leader role is just for you....

  • Cluster Team Leader

    5 months ago

    Hinckley, United Kingdom Aspirations Care Ltd Full time

    Overview: **Job Title: Cluster Team Leader** **Location: Hinckley** **Salary: £13 per hour** **Hours: 37.5 hours per week** ***A full clean driving licence and your own vehicle is required for this role.** If you are looking for the next step in your care career, this could be for you! We are looking for a Cluster Team Leader to oversee our...

  • Team Leader Supported Living

    5 months ago

    Hinckley, United Kingdom Aspirations Care Ltd Full time

    Overview: **Job Title: Cluster Team Leader** **Location: Hinckley** **Salary: £13.50 per hour** **Hours: 37.5 hours per week** **_ **A full clean driving licence and your own vehicle is required for this role._** **If you are looking for the next step in your care career, this could be for you!** **We are looking for a Cluster Team Leader to oversee...

  • Clinical Care Leader

    2 weeks ago

    Hinckley, Leicestershire, United Kingdom The Ashton Care Home Full time

    Clinical Care LeaderWe are seeking a highly skilled and compassionate Clinical Care Leader to join our team at The Ashton Care Home. As a Registered Nurse, you will be responsible for delivering high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Key Responsibilities:Craft personalized care plans that cater to the...

  • Team Leader Supported Living

    5 months ago

    Hinckley, United Kingdom Aspirations Care Ltd Full time

    Overview: **Job Title: Cluster Team Leader** **Location: Hinckley** **Salary: £13.50 per hour** **Hours: 37.5 hours per week** **_ **A full clean driving licence and your own vehicle is required for this role._** **If you are looking for the next step in your care career, this could be for you!** **We are looking for a Cluster Team Leader to oversee...

  • Care Home Team Leader

    4 weeks ago

    Hinckley, Leicestershire, United Kingdom NHS Full time

    About the RoleThis is a Team Leader position at Avery Healthcare, a leading provider of luxury elderly care homes in the UK. The role involves supporting the home management team in delivering high-quality, person-centred care to residents, ensuring a safe, caring, and inclusive environment.Main ResponsibilitiesLead the person-centred care planning process,...

  • Care Home Team Leader

    4 weeks ago

    Hinckley, Leicestershire, United Kingdom NHS Full time

    About the RoleThis is a Team Leader position at Avery Healthcare, a leading provider of luxury elderly care homes in the UK. The role involves supporting the home management team in delivering high-quality, person-centred care to residents, ensuring a safe, caring, and inclusive environment.Main ResponsibilitiesLead the person-centred care planning process,...