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Customer Service Advisor

3 months ago

Bournemouth, United Kingdom Mploy Staffing Solutions Full time

**Role**:Customer Service Advisor

**Location**: Bournemouth

**Hours**:Monday to Friday 08:30-17:30 (1hr lunch break), 1 in 6 Saturday’s 9 am - 12 pm

**Salary** Up to £23,500 p/a

**Probation **3 - 6 month

There is a new opportunity to join our successful client in Bournemouth as a Customer Service Advisor on a permanent basis. Starting salary is £22,500 p/a and increases to £23,500 p/a after successfully passing probation.

**Duties**:

- Responsible for answering all incoming calls and dealing with queries raised
- Responsible for listening to client queries and understanding the client’s needs and provide support and advice to the queries that the clients raise
- Contact suppliers to provide effective correspondence on behalf of the client
- Responsible for the maintenance of client records
- Responsible for looking for ‘emergency suppliers’ where necessary and check their documentation to ensure compliance
- Assist with any projects that are set by the management team

**Skills**:

- Positive and motivated
- Attention to detail
- Working in a team and alone

**Benefits**
- Gym in the building.
- Personal trainer 3 times a week.
- Daily breakfast and fruit provided.
- Ice creams during the summer.
- Ping pong table and other game tables downstairs.

To apply, or for more information please contact Gin in our Christchurch office at 01202 478278

**Job Types**: Full-time, Permanent

**Salary**: From £22,500.00 per year

**Benefits**:

- On-site gym

Schedule:

- Day shift

Ability to commute/relocate:

- Bournemouth: reliably commute or plan to relocate before starting work (required)

Work Location: In person