Medical Receptionist

1 month ago


Bedford, United Kingdom Primary Care Careers Full time

**About the Role**:
King Street Surgery is seeking 2 part-time Medical Receptionist/Administrators to join our busy team.

We are a large training practice in Kempston, Bedford across three sites with a team of Doctors, Nurses, Administrators and Receptionists.

The hours for the 2 posts are as follows:
POST 1

Monday 1.00-6.30

Tuesday 8.30-12.30

Wednesday 1.30-6.30

Thursday 1.00-6.30

Friday 1.30-6.30 (25 hours per week)

POST 2

Tuesday 1.30-6.30

Wednesday 8-12.30

Friday 8.00-12.30 / 1.30-6.30 (19 hours per week)

Flexibility is required for holiday and sickness cover of colleagues.

The main purpose of the role:

- To be part of the team contributing to the smooth running of the Practice by ensuring that all enquiries from patients in person or by telephone are handled efficiently and courteously.
- Filing, record keeping and the processing of documents. The role involves liaising with doctors and other members of staff.
- Prepare for each surgery, ensuring premises are tidy.
- Receive and make telephone calls and take accurate.
- Book and cancel appointments as necessary and deal efficiently with the computerised appointments system.
- Answer general enquiries and explain practice procedures e.g. on registration, changes of address, etc.
- Issue medication prepared by the Dispenser when the dispensary is closed, and to take and account for any prescription charges due as appropriate.
- Maintain and operate computer and manual administrative systems.
- Open and close surgery premises.
- Inform patients of results of hospital tests as directed by the doctor.
- The reception/admin staff forms one team and provides cover across a range of administrative duties associated with the surgery.

You will have the following skills and experience:

- Experience of working inn Healthcare
- Experience of working with members of the public in a customer facing environment.
- GCSE grade A to C in English and Maths
- Working on the frontline dealing with people
- A team player
- Hard working
- Caring
- Able to work under pressure whilst maintaining high standards
- Evidence of continuing learning Empathetic

**About Us**:
King Street Surgery is a long established dispensing practice, offering a high quality service to patients, within a supportive and caring environment. As a training practice across three sites we are at the forefront of clinical practice and our practice ethos is one which supports training and development.

List size of 21,700, with 8 GP Partners, 11 salaried GPs, 11 practice nurses, a paramedic, Clinical Pharmacists who are supported by Management and Administration teams

for further information please contact:
Alison Ryder

**Disclosure and Barring Service Check



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