Receptionist/administrator

2 weeks ago


Birmingham, United Kingdom Harborne Medical Full time

Harborne Medical Practice Job Description and Person Specification Job Title: RECEPTIONIST / ADMINISTRATOR (PATIENT SERVICES OFFICER) Responsible to: Team Lead Responsible for: Own work area Job purpose: To provide high quality administrative and reception support to partners, staff, patients, relatives and other key stakeholders. To work flexibly, including evenings and weekends where necessary to ensure the delivery of an effective and efficient service at all times. Job Description Main duties and responsibilities 1. Provide reception duties Open and close the practice where required Receive and direct patients and visitors on arrival Ensure reception waiting areas are kept clean and tidy 2.

Operate telephone system Receive and make calls as required. 3. Care Navigate Effectively use practice appointments system by navigating to appropriate clinician, booking appointment to best meet patient need 4. Manage medical records Ensure patient information and correspondence is appropriately processed and recorded on electronic and paper filing systems Update electronic and paper medical records as required Input on to and remove patients off clinical systems 5.

Process incoming and outgoing post Ensure correspondence is processed, actioned, recorded and distributed appropriately Provide Workflow/Summarising support to clinicians 6. Process repeat prescriptions Receive and process requests for medication 7. Provide and maintain information necessary for contract compliance Monitor designated workstreams / QOF areas and provide alerts, reports and information regarding compliance to clinicians and managers as required. Take necessary follow up action related to designated workstream areas, including contacting patients to arrange appointments.

Ensure all patient interventions are correctly recorded and coded. 8. Process test results Receive and process test results from GPs. Ensure that these are provided to patients in line with practice policy, particularly in relation to confidentiality.

9. Self-development Participate in supervision and training as required to meet the requirements of the role. Participate in the practice appraisal system. Perform tasks to the best of ability and contribute to the performance of the team.

2 10. Quality, Governance & Compliance Provide, collect and collate statistics, prepare reports and undertake research as required by the Business Manager. Organise and participate in relevant practice audits and take any agreed actions. Contribute to practice KPI achievements Work within contractual and legislative requirements to ensure that the practice is safe, efficient and provides the best possible care for patients.

Undertake any other duties commensurate with the post Support colleagues to provide service as required, including working flexibly to provide emergency cover Participate in appraisal, supervision and training as required


  • School Receptionist

    1 week ago


    Birmingham, United Kingdom Aspire People Full time

    Are you a talented School Receptionist and Administrator seeking a new role within Birmingham? Aspire People are currently in need of School Receptionists and Administrators across Birmingham for a variety of Primary and Secondary schools. Applications from candidates with school experience are desirable however Aspire People welcome applications from...

  • School Receptionist

    17 hours ago


    Birmingham, United Kingdom Aspire People Full time

    Are you a talented School Receptionist and Administrator seeking a new role within Birmingham? Aspire People are currently in need of School Receptionists and Administrators across Birmingham for a variety of Primary and Secondary schools. Applications from candidates with school experience are desirable however Aspire People welcome applications from those...


  • Birmingham, United Kingdom Cinnamon Care Full time

    Administration Assistant - Part-time £10.82 per hour plus company benefits 16 hours per week - Monday & Tuesday Sutton Park Grange is a stunning new residential and dementia care home recently opened in Sutton Coldfield. We are looking for a part-time Administration Assistant/Receptionist to be the first point of contact at the home. This role requires...


  • Birmingham, United Kingdom Glancy Nicholls Full time

    Position**:Administrative Assistant / Receptionist **JOB ROLE** Glancy Nicholls Architects are looking for an Administrative Assistant/Receptionist to join our friendly, busy studio in the Jewellery Quarter. This role is the main point of contact for visitors, clients, and suppliers, by telephone or in person. They are expected to perform a variety of...


  • Birmingham, United Kingdom Glancy Nicholls Full time

    Position**:Administrative Assistant / Receptionist **JOB ROLE** Glancy Nicholls Architects are looking for an Administrative Assistant/Receptionist to join our friendly, busy studio in the Jewellery Quarter. This role is the main point of contact for visitors, clients, and suppliers, by telephone or in person. They are expected to perform a variety of...


  • Birmingham, United Kingdom Elevate Property Group Full time

    Elevate Property Group is a Regional Property Developer - with a reputation for securing and delivering a range of luxury and bespoke residential properties. We are located in the heart of the Jewellery Quarter on St Pauls Square. **Elevate Property Group** are looking to recruit a **Full time Receptionist/Office Adminsitrator** **to join their team...


  • Birmingham, United Kingdom Shah Zaman Surgery Full time

    Job summary We are looking for an enthusiastic and experienced receptionist/administrator to join our friendly team. We are looking for a candidate with excellent communication and interpersonal skills, strong customer service ethos and have the ability to multi-task. Main duties of the job Dealing with patient queries on a daily basis. Book...


  • Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

    An exciting opportunity has arisen for a full-time Receptionist/Administrator to work within the Orsborn House Community Mental Health Team. Our CMHT's provide assessment, specialist support, treatment and care planning for service users with functional mental health problems such as depression and psychotic mental illness. The service is multidisciplinary...

  • Receptionist

    3 weeks ago


    Birmingham, United Kingdom Pertemps Bond Full time

    Are you a friendly and organized individual looking for a new role within a school environment? My client based in Lickey are currently looking for a receptionist to join their team. As the first point of contact for parents and visitors, you’ll play a crucial role in creating a positive impression. If you enjoy providing excellent customer service and...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Pertemps Full time

    Are you a friendly and organized individual looking for a new role within a school environment? My client based in Lickey are currently looking for a receptionist to join their team. As the first point of contact for parents and visitors, you'll play a crucial role in creating a positive impression. If you enjoy providing excellent customer service and...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Protocol Full time

    Protocol are delighted to be recruiting for a Receptionist on behalf of an Educational establishment within the Birmingham area. 36 hours per week, Monday - Friday **Salary**:£11.00 - £12.00ph** Ideally you will have an Enhanced DBS on the update service. **The person & qualifications** - Extensive experience within Administration and Receptionist...

  • Team Administrator

    4 weeks ago


    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    Forward Thinking Birmingham is a ground breaking partnership delivering mental health services for children and young people aged between 0-25 years of age in Birmingham. You will join us as Team Administrator / Receptionist at the Finch Road Hub within a 0-25 mental health service. Working Monday Friday 9am 5pm We are seeking a meticulous...

  • School Receptionist

    4 weeks ago


    Birmingham, United Kingdom YSA Education Full time

    YSA Education are currently looking for School Receptionists to work at schools in Birmingham. As the School Receptionist / Administrator, you will play a vital role in creating a warm and welcoming atmosphere for children, parents, and staff. Your friendly manner and excellent communication skills will be essential in building positive relationships with...

  • Legal Receptionist

    1 month ago


    Birmingham, United Kingdom Kirkland Associates Ltd Full time

    Our client is a multi-site firm in Birmingham. They are looking for a Legal Receptionist to provide support to the office **Salary**: £19-23k **The Role**: You will provide secretarial and administrative support across the office with duties including meeting and greeting clients, managing diairies, liaising with clients and third parties, and drafting...

  • School Receptionist

    17 hours ago


    Birmingham, United Kingdom Aspire People Full time

    Are you a talented School Receptionist and Administrator seeking a new role within Birmingham? Aspire People are currently in need of School Receptionists and Administrators across Birmingham for a variety of Primary and Secondary schools. Applications from candidates with school experience are desirable however Aspire People welcome applications from those...

  • Band 2 Receptionist

    1 month ago


    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Receptionist/administrator 37.5 hours (permanent) Diabetes and Endocrine out-patients An opportunity has arisen for a Receptionist /administrator to join our existing administration team based at the Diabetes and Endocrine centre at Birmingham Heartlands Hospital. The role requires an individual who can effectively communicate and...


  • Birmingham, United Kingdom SF Group Full time

    SF Recruitment are supporting a leading Electrical business in recruiting for a Receptionist / Administrator to join the team on a permanent, part time basis. Hours: 09:00am - 13:00pm (may have some flexibility on start time if required). **Salary**: £25,000 pro rata. + Benefits (Pension, 25 days holiday + Bank holiday + bonuses). The Role: - As the...

  • Receptionist

    1 month ago


    Birmingham, United Kingdom Country Court Full time

    **Receptionist - Required at Heartlands Nursing Home, Birmingham B26, Part of the Country Court Family** **Hours: 37.5 Hours per week (Hours 0900-1700, Monday to Friday)** Heartlands Nursing Home is one of the leading care homes in Birmingham & we specialise in providing individualised residential, dementia & nursing care that supports residents with their...

  • Legal Receptionist

    4 weeks ago


    Birmingham, United Kingdom GMP Recruitment Ltd Full time

    GMP Recruitment are proud to be partnered with one of the West Midland’s leading Legal Firms. We are supporting their recruitment for a Legal Receptionist to join their Birmingham Office team on a full time, permanent basis. This position is working Monday - Friday 09:00am - 17:00pm and you will receive a competitive salary, based on experience. We are...


  • Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

    Role: **Reception/ Administrator** 1x Permanent, Full Time Hours of Work: Full Time - Monday to Friday - 36.25 hours per week (Monday to Friday 9:00am to 5:15pm) £18K - £22K Hybrid working opportunities available upon successful completion of probationary period 6 Months **Location**: Birmingham Responsibilities of the **Receptionist/ Administrator**: We...