Receptionist/Administrator

2 weeks ago


Birmingham, United Kingdom Shah Zaman Surgery Full time

Job summary

We are looking for an enthusiastic and experienced receptionist/administrator to join our friendly team.

We are looking for a candidate with excellent communication and interpersonal skills, strong customer service ethos and have the ability to multi-task.

Main duties of the job

Dealing with patient queries on a daily basis.

Book appointments for the clinical team.

Process repeat prescriptions.

Scanning files into patient records.

About us

We are a friendly, highly motivated and well-organised practice.

We work well as a team caring for 4,600 and are reactive to their needs.

Our staff work in a purpose built health centre and use SystmOne.

Job description

Job responsibilities

Shah Zaman Surgery,Castle Vale Primary Care Centre, 70 Tangmere Drive, B35 7QX

We're looking foran enthusiastic and experienced administrator/receptionist to join ourteam.

We are a friendly, highly motivated and well organised practice. We workwell as a team caring for 4,600 patients and are reactive to their needs. Weuse SystmOne, and are at the forefront of online patient access.

We are dedicated to patient care and a positive patient experience.

30 hours per week but can be negotiated

Hours of work will be over 5 days with flexibility to cover annual leaveand sickness.

Working in a purpose built health centre

Informal visits and contact welcome

The successfulapplicant will commence at the earliest opportunity working within a friendlyand supportive team. Applicants should demonstrate competence in the followingareas:

Excellent communication and interpersonal skills

Strong customer service ethos

Attention to detail

Ability to multi task

Flexibility

Computer literacy and keyboard skills

Follow process, procedure and respect confidentiality

Preferable knowledge of SystmOne

Preferable experience of QOF

If you are interested in joining our team, pleasesend your CV and covering letter to Suzanne Brennan, Practice Manager, ShahZaman Surgery, 70 Tangmere Drive, Castle Vale, B35 7QX or email .

Person Specification

Experience

Essential

Previous experience working in General Practice.

Desirable

Knowledge of SystmOne
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