Support Worker

5 months ago

Weymouth, United Kingdom Phoenix Care & Support Services 247 Ltd Full time

**Ability to cover 24 hour shifts during the week and the weekend as part of a team including sleeping night are essential (25-30 hour contracts)**
- _Phoenix Care do not offer sponsorship to overseas_

Do you have experience with individuals with Learning disabilities and /or Challenging behaviour? If so, we would love to hear from you

We are looking for dedicated and compassionate people. As Care Assistant / Support Workers you will be passionate about your job, enjoy delivering one to one support and can build positive relationships with one of our service users.

As a Care Assistant and Support Worker you will play a vital role in providing compassionate care and assistance to an individual, ensuring their physical, emotional, and social well-being.

**Responsibilities**:
1. **Personal Care**: Assist client with activities of daily living, including prompting with bathing, dressing, grooming, and mobility support.

2. **Medication Management**: Administer prescribed medications according to the care plan and ensure clients take medication as prescribed.

3. **Meal Preparation**: Plan and prepare nutritious meals based on dietary restrictions and preferences, ensuring proper hydration and nutrition.

4. **Housekeeping**: Perform light housekeeping tasks, such as cleaning, laundry, and maintaining a safe and tidy living environment.

5. **Companionship**: Provide emotional support, engage in conversation, and participate in recreational activities to promote social interaction and mental well-being.

6. **Transportation**: Accompany clients to medical appointments, grocery shopping, and other necessary outings as required.

7. **Documentation**: Maintain accurate records of care provided, changes in condition, and any incidents or observations as per Phoenix Care protocols.

8. **Safety**: Ensure the safety and security of clients by identifying and addressing potential hazards and emergencies promptly.

9. **Communication**: Collaborate with healthcare professionals and other team members to coordinate and deliver comprehensive care.

10. **Respect for Dignity**: Treat clients with respect, dignity, and empathy, recognizing their individuality.

**Experience**:

- Previous experience in a similar role in healthcare, social services, or caregiving is highly desirable.
- Familiarity with working in community-based setting is a plus.

**Interpersonal Skills**:

- Excellent communication and active listening skills.
- Empathy and compassion when working with clients and their families.
- Ability to build rapport and establish trust with clients.

**Physical and Emotional Resilience**:

- Physically capable of assisting with lifting and maneuvering clients when necessary.
- Ability to remain calm and composed in stressful or emotional situations.

**Client Care Skills**:

- Proficient in providing personal care, including bathing, grooming, and dressing.
- Ability to assist with medication management as per organizational policies.

**Teamwork**:

- Collaborative and able to work effectively within a team of healthcare professionals.
- Willingness to support colleagues and share responsibilities.

**Problem Solving**:

- Capacity to identify and address problems or concerns related to client care.
- Ability to adapt to changing circumstances and make quick, informed decisions.

**Organization and Time Management**:

- Effective at prioritizing tasks and managing time to ensure clients' needs are met.
- Attention to detail in maintaining accurate records and reports.

**Other Requirements**:
**Criminal Background Check**: Willing to undergo and pass a criminal background check as required by law.

**Valid Driver's License**: A valid driver's license is desirable.

**References**: Able to provide references from previous employers or relevant individuals.

**Job Types**: Full-time, Part-time, Permanent

Pay: £12.15-£12.65 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Referral programme

Day range:

- Monday to Friday

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift

Ability to commute/relocate:

- Weymouth, Dorset: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: May 010524/2

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