External Communications Officer

2 weeks ago

London, United Kingdom NHS South East London Integrated Care Board Full time

Fixed term contract until 31 March 2024

The NHS touches people like no other organisation does, and ICBs have a major role to play. Our mission in South East London is to help the populations of our six vibrant and diverse boroughs live the healthiest possible lives. In our communications, we seek to inform and engage, to involve and encourage, and we use every available channel to do so.

We’re looking for someone to help us build the story of health and care in South East London. We have a wide range of audiences, including our residents, our MPs, our partners and peers, and we do a huge variety of work. This is a key role in helping us promote our aims, our activity and the progress we are making; reaching the right people at the right time, in the right way.

For a full list of duties held by this post, please refer to the job description.

**Responsibilities**:

- Work in a matrix environment, managing communications at a South East London level and supporting borough-based communications priorities as required
- Promote the work of the ICB and ICS and our campaigns across channels including (but not limited to): digital, newsletters, media releases, statements, blogs and thought leadership pieces. You will liaise with clinical and managerial teams to identify opportunities to promote content.
- Working closely with borough-based team colleagues as required, you will develop and agree external content.
- Manage incoming media enquiries and liaise with colleagues as appropriate. In some cases, you will work alongside the borough-based communications and engagement teams on the handling of local media enquiries.
- Develop strong relationships with local media across the south east London area as well as with London-wide and national media contacts as required.
- Support crisis management communications including co-ordination and media handling
- Support and advise senior managers and key spokespeople to be interviewed and provide professional advice on handling of issues and situations when dealing with the media
- Help oversee any filming or photography requests, including news requests and documentary projects
- Assist in the development of any materials, including briefings, presentations and correspondence with stakeholders

The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark - our Places.

Our partnership brings together six local authorities, over 200 general practices (operating within 35 Primary Care Networks), Guy’s and St Thomas’ Hospital NHS FT, King’s College Hospital NHS FT, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health FT and Oxleas FT. Importantly, the ICS seeks to be connected to the communities we serve (circa 1.92m residents) and work with the widest possible range of community, voluntary and third sector groups and organisations in each borough. The reach of our NHS provider portfolios extends beyond the borders of the ICS, across London, the south of England and nationally for some services.

The South East London ICB is the NHS management unit of the ICS. It is accountable both to NHS England and to the South East London Integrated Care Partnership (ICP).

For a full list of duties held by this post, please refer to the job description
- **Responsibilities**:

- Work in a matrix environment, managing communications at a South East London level and supporting borough-based communications priorities as required
- Promote the work of the ICB and ICS and our campaigns across channels including (but not limited to): digital, newsletters, media releases, statements, blogs and thought leadership pieces. You will liaise with clinical and managerial teams to identify opportunities to promote content.
- Working closely with borough-based team colleagues as required, you will develop and agree external content.
- Manage incoming media enquiries and liaise with colleagues as appropriate. In some cases, you will work alongside the borough-based communications and engagement teams on the handling of local media enquiries.
- Develop strong relationships with local media across the south east London area as well as with London-wide and national media contacts as required.
- Support crisis management communications including co-ordination and media handling
- Support and advise senior managers and key spokespeople to be interviewed and provide professional advice on handling of issues and situations when dealing with the media
- Help oversee any filming or photography requests, including news requests and documentary projects
- Assist in the development of any materials, including briefings, presentations and correspondence with stakeholders
- Support in delivering the ICS’ stakeholder engagement and communications programme including service visits and changes, meeti

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