External Communications Officer

4 months ago

London, United Kingdom Kingfisher Full time

Overview:
We’re Kingfisher, A team made up of over 82,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you

We are recruiting for a passionate External Communications Officer to join our team This is an exciting role within the External Communications function to work with the team to help grow and protect Kingfisher’s reputation. The team is responsible for all aspects of Kingfisher’s external communications, from corporate, financial and issues management to the Kingfisher corporate website and its growing social media channels. You will work across the department, primarily focusing on creating and publishing compelling content for corporate, digital/online and social communications. This content will leverage Kingfisher’s own news about progress on its Powered by Kingfisher strategy, as well as the news of our retail banners in the UK (B&Q, Screwfix), France (Castorama, Brico Dépôt), Poland), Spain and Romania.

What's the job?:

- Create and publish engaging content via Kingfisher’s digital communications channels, such as the company’s website and social media channels.
- Be curious, proactively collaborating across the business gathering updates and news stories, aligning them to the overall communications strategy.
- Maintain a rolling communications activity calendar that produces a regular drumbeat of news and announcements.
- Support the team in communication projects such as campaigns, website developments, social media content, media events, speeches, crisis work and financial results
- Oversee Kingfisher website and support with the management of its continual development.
- Through press monitoring and research, identify opportunities and provide competitor awareness/insight to support communications planning across our channels.
- General Administration including processing of invoices and maintenance of budget tracker
- Arrange internal, agency and communications network meetings and maintain accurate records of actions.

What you'll bring:

- experience of working within a corporate and/or consumer communications role gained either at an agency or in-house.
- Experience of creating written and multimedia communications with adaptable style, approaches and messaging for relevant audiences, e.g., vlogs, podcasts, website content, social media content, videos, quotes, press releases, blogs.
- Highly computer-literate in basic MS Office software e.g. Outlook, Word, PowerPoint, Excel.
- A collaborative approach to working with others, with the ability to foster good working relationships with peers and senior management.
- Confident representing the business in the external world e.g. networking, events, conferences and meetings as appropriate.
- Good time management and ability to work on multiple projects
- Demonstrate cultural sensitivity and adaptability and be able to operate across different business cultures.

**Be Customer Focused** - **constantly improving our customers**’** experience**
- I listen to my customers
- I use available data to help make decisions

**Be Human - acting with humanity and care**
- I do the right thing
- I am respectful

**Be Curious - thrive on **learning, thinking beyond the obvious**
- I build and share new ideas
- I try new things and share my learnings

**Be Agile - working with trust, **pace** and agility**
- I have courage to be creative
- Done is better than perfect, I aim for 80/20

**Be Inclusive **-** **acting inclusively in diverse teams to work together**
- I embrace allyship
- I have self-awareness and a desire to learn

**Be Accountable **-** **championing the plan to deliver results and growth**
- I own my actions
- I understand the Kingfisher plan and how it relates to my role

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here

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