Head of External Communications

1 week ago

London, United Kingdom Metro Bank Plc Full time

We have been awarded the “Most Loved Workplace” At Metro Bank, people come first – our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

What you will do:

  1. As the Head of External Communications, you will be accountable for Metro Bank’s media and public affairs, developing and implementing our integrated communications strategy and public affairs programme, aligned to our corporate and business objectives and priorities.
  2. You will tell the Metro Bank story to raise the brand profile, creating confidence, driving understanding and awareness, and importantly, protecting the bank’s reputation.
  3. Develop and oversee a proactive external communication plan linked to internal communication and marketing activity, to ensure joined up thinking across external channels which amplify our key messages.
  4. Promote the bank and its expertise – identifying potential stories, news hooks and opportunities for campaigns.
  5. Create programmes of activity and campaigns that help us reach our corporate, commercial and operational objectives.
  6. Anticipate, identify and prepare for issues that may have an impact on the bank.
  7. Proactively provide insight, analysis and counsel to the CEO, Chairman, Executive Committee and leaders across the business, as well as building lasting relationships bank wide, and be across all important topics and anticipate any challenges.
  8. Provide support to the Chief People Officer coordinating the ESG agenda, in particular social and sustainability content and actions.
  9. Influence and secure support from key decision-makers on issues of importance.
  10. Build and maintain Metro Bank’s relationships with ministers, MPs, peers and other senior figures.
  11. You will be the primary external spokesperson for Metro Bank when issues do arise and will lead on any external/media crisis communication activity.
  12. Manage, coach, develop and drive the external comms team, ensuring a robust external comms function that supports the business, but that also responds quickly and effectively to media enquiries and customer issues.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

  1. Extensive experience of creating and delivering external communication strategies at a senior level within a financial services organisation, or other regulated environment.
  2. Experience across the full external comms skill set including media relations, financial communications, stakeholder management (up to an including C-Suite and Board), public affairs, political analysis, ESG, crisis communication, issues management, consumer PR, and storytelling.
  3. Comfortable engaging with all levels of an organisation as well as with a broad range of external stakeholders.
  4. Confidence in giving your opinion, challenging in a constructive and solutions focused manner, and taking on feedback to come to appropriate solutions and the best outcomes.
  5. Experience developing short, medium and long-term external communication plans, bringing creativity and fresh ideas, with confidence to constructively challenge the way things are done and proposing new initiatives.
  6. Effective time management skills, these are critical and you should be comfortable working at pace, juggling multiple deadlines and projects (in a role of this nature you will also need to respond to last-minute requests).
  7. Strong understanding of the benefits and drawbacks of different communication mediums and channels, comfortable with written, visual and video.
  8. Strong ability to identify and highlight associated external communication risks, with experience in mitigation planning.
  9. Ideally good understanding and working knowledge of listing rules and investor relations.
  10. To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.

Our promise to you…

  1. We believe in “one in, one up” at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU An AMAZEING colleague to move into this FANtastic new role.
  2. We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts.
  3. We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).
  4. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck

#J-18808-Ljbffr

  • Head of External Communications

    6 months ago

    London, United Kingdom Head Office Full time

    **At a glance**: - ** Salary - **We have a budgeted salary of between £130,000 - £150,000 - ** Contract type - **This is a permanent position - ** Working pattern -** This is a blended working role, therefore your time will primarily be split between working from home and the London OR Bracknell Head Office. However, there will also be an expectation to...

  • Senior Communications Officer

    6 months ago

    London, United Kingdom Head Office Full time

    **At a glance** This is a hybrid working role, therefore your time will primarily be split between working from home and the London/ Head Office. However, there will also be an expectation to visit other locations as the need arises. The salary range for this role is set at £42,200.00 - £60,600.00 **Contract type** This position is a Permanent **About...

  • Head of External Communications

    6 months ago

    London, United Kingdom Capita Full time

    We are looking for a Head of External Communications with a passion for storytelling, an eye for a good story, and proven experience in reputation management and crisis communications. As Head of External Communications, you will play a pivotal role in ensuring effective media relations across the group. This is a high-profile role within Capita, placing...

  • Head of External Communications

    4 months ago

    London, United Kingdom TalkTalk Telecom Full time

    Head of External Communications – maternity cover The role: We are recruiting for a Head of External Communications to lead across PR, Corporate Communications and Press Office. The External Communications team is made up of a small number of specialists who play a key role in protecting and promoting TalkTalk’s reputation, in addition to a PR...

  • Head of External Communications

    6 months ago

    London, United Kingdom Public Sector Resourcing Full time

    **Head of External Communications**& Engagement** **Inside IR35** **Contract Term**:6 months **Contracting Authority**:GDS (Government Digital Service / Cabinet Office) **Location**:Hybrid (2-3 days from London, Manchester or Bristol) GDS exists to help the government make brilliant public services that empower people in the UK. We work at the very...

  • Head of External Communications

    1 week ago

    London, United Kingdom Metro Bank Plc Full time

    We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide...

  • Head of External Communications

    4 days ago

    London, United Kingdom Allianz Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Location: London, Guildford, Leeds or Bristol (Hybrid) Salary: dependent on experience + benefits Role Description: Reporting to the Head of Communications, this role is responsible for the creation, evolution, and delivery of the Allianz UK external...

  • Head of External Communications

    7 days ago

    London, United Kingdom Allianz Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Location: London, Guildford, Leeds or Bristol (Hybrid)Salary: dependent on experience + benefitsRole Description:Reporting to the Head of Communications, this role is responsible for the creation, evolution, and delivery of the Allianz UK external communications...

  • Head of External Communications

    1 week ago

    London, United Kingdom Allianz Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Location: London, Guildford, Leeds or Bristol (Hybrid) Salary: dependent on experience + benefits Role Description: Reporting to the Head of Communications, this role is responsible for the creation, evolution, and delivery of the Allianz UK external...

  • Head of Marketing and External Communications

    6 months ago

    London, United Kingdom UPP Ltd Full time

    UPP has forged a powerful reputation for driving innovative, student-led approaches to campus accommodation. We prioritise the student experience, creating safe, accessible places where all students can live and learn in comfort. We have a great opportunity for a Head of Marketing and External Communications here at UPP. Reporting into the Chief Marketing...

  • Head of Community Management

    1 week ago

    London, United Kingdom Head of Consulting - Sustainability Full time

    Drive the sustainability transition with Sillion, a consultancy combining technical expertise, proprietary modelling tools, and stakeholder needs understanding. We provide actionable information on strategy and operations, and data, insights, and reporting for ESG requirements. Expert advice on developing and implementing comprehensive sustainability...

  • Director of External Communications

    4 weeks ago

    London, Greater London, United Kingdom Low Carbon Contracts Company Full time

    Job Description:In this exciting role, you will be responsible for leading the company's external communications and stakeholder engagement efforts. As Head of Communications and Stakeholder Engagement, you will develop and execute a comprehensive communications strategy that promotes the company's brand and messaging across various channels.Key...

  • External Communications Manager

    3 weeks ago

    London, Greater London, United Kingdom CBRE Full time

    Job SummaryWe are looking for a highly skilled External Communications Manager to join our External Communications team at CBRE. This role will involve developing and implementing effective communications strategies to enhance the company's reputation and profile.Key ResponsibilitiesWork closely with the Head of External Communications to develop strategic...

  • Head of External Research

    3 days ago

    London, Greater London, United Kingdom Mason Blake Full time

    Job DescriptionMason Blake is seeking a Head of External Research to lead the management of relationships with external research providers. The successful candidate will be responsible for developing and maintaining contracts with these providers, proactively highlighting value-added services to investment teams, and critically assessing the value derived...

  • External Affairs Specialist Lead

    21 hours ago

    London, Greater London, United Kingdom The Right Ethos - Specialist External Affairs Recruitment Full time

    We are looking for a talented External Affairs Specialist Lead to join our team at The Right Ethos. In this role, you will be responsible for leading the development and implementation of a political engagement strategy, working closely with our Head of Policy and the Communication Team.Your primary objective will be to form effective working relationships...

  • External Communications Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Redefined Ltd Full time

    Job DescriptionWe are seeking a skilled External Communications Coordinator to join our team at Currys, a leading technology retailer. Reporting to the Head of External Communications, this role involves supporting the execution of the External Corporate Communications strategy and promoting the team's work within the business.Key Responsibilities:Drafting...

  • Head of External Communications

    2 days ago

    London, Greater London, United Kingdom Anthem Consulting Full time

    Senior Comms Manager RoleThe role is based in a growing West End law firm in London with hybrid working. This means that you will be able to work from the office, home or any other location where you feel most productive.This London-based law firm focuses on Private Client and Real Estate work and is seeking an experienced communications professional to join...

  • Head of External Affairs

    6 months ago

    London, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 341920**Salary**: - £59,815 - £71,593- Inner London: Min £59,815 - Max £71,593**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - DWP - Communications**Type of role**: - Communications / Marketing - Press Relations**Working pattern**: - Full-time**Number of jobs available**: -...

  • Head of External Affairs

    6 months ago

    London, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 345096**Salary**: - £59,815 - £71,593- Inner London: Min £59,815 - Max £71,593**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - DWP - Communications**Type of role**: - Communications / Marketing - Press Relations**Working pattern**: - Full-time**Number of jobs available**: -...

  • Director of External Relations

    4 weeks ago

    London, Greater London, United Kingdom The University of Westminster Full time

    The University of Westminster is a world-renowned institution with a rich history dating back over 185 years. As a global leader in higher education, we are committed to delivering exceptional experiences for our students, colleagues, and stakeholders.We are seeking an Associate Director to join our team as the Associate Head of College (External Relations)...