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Account Executive
3 months ago
Our client based in Melksham is looking for an accounts executiv. They are a major visual communications group specialising in the design, print and fulfilment of promotional marketing materials for Retail and FMCG sectors. They are focused dedicated todelivering results on time and to budget. They provide an end-to-end service which starts with the design of powerful visual communications and their full in-house production facilities deliver the finished product to their clients quickly and cost effectively.Their aim is to innovate, progress and evolve their clients’ marketing campaigns to stand-out in a crowded market.
Working within a team servicing major FMCG accounts, the Account Executive role is very much about supporting the team in the building of strong relationships with clients. The role will include working collaboratively with all internal departments, includingtheir large creative design studio ensuring all briefs are produced to guidelines, specifications and delivered on time.The role is office based 5 days a week.
**Primary Responsibilities**
- Support the team to manage jobs from start to finish paying attention to detail and being mindful of client requirements and The Delta Group's business needs.
- Take briefs from Account Director and ensure that all relevant information is captured; and ensure that accurate briefs are passed into production.
- Continually look at processes and self-improvements that will benefit the client and your development. Discuss with Account Director and take ownership in finding the solution.
- Display a positive ‘can do’ attitude, manage client expectations when required and aim to deliver exceptional service.
- Build and develop excellent relationships with the production teams to ensure there is a two way flow of information and both teams are working together to deliver for the client.
- Take a hands on approach to issue resolution with clients and Account Director.
- Continually look for other opportunities within your client base and ask for support from other team members as and when needed to ‘sell’ these in. Skills and experience - Knowledge of print management/ POS would be advantageous but is not essential.
- Ability to manage multiple ongoing projects within budget, with over-lapping timescales, whilst maintaining sharp attention to detail.
- Strong communication skills, strong organisational ability and excellent time management.
- Openness to learn new skills
**Hours**
Your working day will typically be 9.00 am to 5.30pm, Monday to Friday (37.5 hours per week). However, when a deadline is looming you will be expected to put in the extra time to ensure the success of the campaign.
**Benefits**
- Competitive salary
- Friendly working environment
- 26 days annual holidays + 8 Public/Bank holidays
- Company contributory pension scheme after 3 months
- up
- Employee Assistance Scheme
- Staff retail discount scheme
Due to location, own transport is essential