Patient Services Advisor
2 months ago
Working on a busy Doctors reception, dealing with patients face to face and on the phone.
Greet, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To develop a comprehensive knowledge of services available to patients within the Practice and via self or GP referral, and to advise and assist patients in accessing these services.
Provide general assistance and administration support to Clinicians and colleagues in the Practice Team as well as to any other professionals working in the building.
Please note shift times are either 8am to 1pm or 1pm to 6.30pm. Occasional full days may be required.
Work remotely
- No
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-30 per week
**Salary**: From £10.42 per hour
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- Overtime
COVID-19 considerations:
None
**Education**:
- GCSE or equivalent (required)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Application deadline: 07/04/2023
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