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Service Advisor

5 months ago

Scunthorpe, United Kingdom Eddie Wright Car Supermarket Full time

**About us**

We are a family run business, with over 60 years motor trade experience. We are currently looking for an experienced Service Advisor to join our busy car supermarket based in Scunthorpe, Lincolnshire.

**Type of role**:
Full time permenant

**Salary**

**Service Advisor Responsibilities**:

- Work in progress (WIP) control for workshop
- Deal with customer needs face-to-face and over the phone with a professional and friendly approach
- MOT and service scheduling
- Updating customers with vehicle progress
- Obtain authorisation and obtain order numbers from customers
- Take responsibility to ensure customer reception area is maintained to a professional standard at all times.
- Assist with other duties as and when required

**Key requirements for the role**:

- Excellent customer service skills
- Proven organisational skills
- Proven administrative skills
- Excellent interpersonal, verbal & written communication skills
- Ability to work as a part of a team
- Computer literate
- Able to work on own initiative and under pressure

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£30,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Scunthorpe, DN15 6XH: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Work Location: In person

Reference ID: PH2607