IT Service Desk Analyst
2 weeks ago
IT Service Desk Analyst
GBP20,000 to GBP28,000 DOE
Dartford/Hybrid
Bridge Recruitment are currently recruiting for an IT Service Desk Analyst to join a busy service desk team in Dartford. Our client are a business to business and systems development consultancy, optimising automation and implementing machine learning toolsfor organisations. The role will involve working 8 hour shift 7.30am to 4pm and 9am to 6pm rotating basis with overnight cover, weekend cover, working remotely.
The skills/experience required for this role is set out below:
- Excellent communications skills, be a team player with a focused and organised approach
- Creating and assigning tickets within company systems
- Providing 1st line and 2nd line diagnosis and resolution
- Strong customer service skills delivering exceptional customer service
- Prioritising and managing all allocated tickets and resolving within agreed customer SLAs
- Conducting research using relevant information resources
- Producing customer and performance reports
- Evaluating & managing customer change requests in conjunction with internal development teams
- Producing and maintaining documentation within departmental knowledge base
- Comfortable communicating within the team and to external parties, including customers
This will be a mix of mostly office and some home-based working, so UK based will be necessary and within a commutable distance of Dartford.
-
Help Desk Analyst
2 weeks ago
Dartford, United Kingdom Digital Talent Group Full timeHelpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following procedures and...
-
Help Desk Analyst
2 weeks ago
Dartford, United Kingdom Digital Talent Group Full timeHelpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following procedures and...
-
Help Desk Analyst
2 weeks ago
Dartford, United Kingdom Digital Talent Group Full timeHelpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following procedures and...
-
Help Desk Analyst
2 weeks ago
Dartford, United Kingdom Digital Talent Group Full timeHelpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following procedures and...
-
Help Desk Analyst
2 weeks ago
Dartford, United Kingdom Digital Talent Group Full timeHelpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following procedures and...
-
Help Desk Analyst
1 week ago
Dartford, United Kingdom Digital Talent Group Full timeJob DescriptionHelpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following...
-
Help Desk Analyst
2 weeks ago
Dartford, Kent, United Kingdom Digital Talent Group Full timeHelpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following procedures and...
-
Help Desk Analyst
2 weeks ago
Dartford, Kent, United Kingdom Digital Talent Group Full timeHelpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following procedures and...
-
Help Desk Analyst
19 hours ago
Dartford, Kent, United Kingdom Digital Talent Group Full timeJob Description Helpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following...
-
Plant Hire Desk Coordinator
3 weeks ago
Dartford, United Kingdom FM Conway Full timeOur Plant and Workshop division are recruiting for a Plant Hire Desk Coordinator to fulfil plant and vehicle orders on site to all FM Conway's sites. You will monitor and support the plant and vehicle hire process join our team working from our depot in Dartford, Kent on a full time, permanent basis. Duties of the Plant Hire Desk Coordinator role: ...
-
CRM Analyst
3 days ago
Dartford, United Kingdom The Talent Partnership Full timeElevate your career trajectory with a pivotal role in a dynamic, rapidly expanding multiband corporation. My client, a growing business in the Facilities Management sector is seeking a CRM Analyst with a flair for data and a zeal for harnessing that information to drive sales and marketing success. The heart of this position lies in the mastery of the...
-
CRM Analyst
4 days ago
Dartford, United Kingdom The Talent Partnership Full timeElevate your career trajectory with a pivotal role in a dynamic, rapidly expanding multiband corporation. My client, a growing business in the Facilities Management sector is seeking a CRM Analyst with a flair for data and a zeal for harnessing that information to drive sales and marketing success. The heart of this position lies in the mastery of the...
-
Technology Resilience Analyst
2 days ago
Dartford, Kent, United Kingdom Buchan and London Recruitment Full timeTitle : CRM Analyst Fantastic Opportunity to join a fast expanding company Job description A brand-new role in an exciting , fast growing Multiband company. Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and patterns, ensuring data integrity and making...
-
Part Time Technical Customer Service
4 weeks ago
Dartford, United Kingdom Premier Work Support Full time**Key areas of responsibility**: - Build effective, long term relations with our Customers through the ability to build rapport, use appropriate soft skills and provide high levels of service delivery, understanding of the Customers issue/query and problem resolution. - Proactively, creatively and effectively manage customer complaints ensuring they are...
-
Cyber Security Analyst
3 weeks ago
Dartford, United Kingdom Laing O'Rourke Full timeIT Cyber Security Analyst Location: Dartford office Be part of transforming the construction industry, be part of our Cyber Security team. Do you want to be part of something different? At Laing O'Rourke we have an opportunity for a Cyber Security Analyst to join the team. Are you able to support comprehensive Cyber Security programs whilst addressing...
-
CRM Analyst
2 days ago
Dartford, Kent, United Kingdom Buchan and London Recruitment Full timeTitle : CRM Analyst Fantastic Opportunity to join a fast expanding company Job description A brand-new role in an exciting , fast growing Multiband company. Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and patterns, ensuring data integrity and making...
-
Front Desk Receptionist
5 days ago
Dartford, United Kingdom The Test Centre Full time**The Test Centre - the UK's busiest MOT station **is currently seeking a full time (fully flexible) **Front of House Receptionist **to join our team at our branch in Dartford, London. We do Nothing But MOTs on a pay only when you pass basis. We believe in providing a 5 star service to all of our customers and every member of staff plays a vital role in...
-
IT Helpdesk Analyst
6 days ago
Dartford, Kent, United Kingdom Hiring People Full timeJoin Our Team as a Helpdesk IT Analyst! Are you a tech enthusiast eager to embark on an exciting career journey? We're looking for a Helpdesk IT Analyst to join our innovative team. The successful candidate will be responsible for supporting customers and colleagues with project support queries relating to internal IT issues or product support /...
-
Plant / Fleet Co-ordinator (Permanent)
6 days ago
Dartford, Kent, United Kingdom FM Conway Full timeOur Plant and Workshop division are recruiting for a Plant Hire Desk Coordinator to fulfil plant and vehicle orders on site to all FM Conway's sites. You will monitor and support the plant and vehicle hire process join our team working from our depot in Dartford, Kent on a full time, permanent basis. Duties of the Plant Hire Desk Coordinator...
-
Plant / Fleet Co-ordinator (Permanent)
6 days ago
Dartford, Kent, United Kingdom FM Conway Full timeOur Plant and Workshop division are recruiting for a Plant Hire Desk Coordinator to fulfil plant and vehicle orders on site to all FM Conway's sites. You will monitor and support the plant and vehicle hire process join our team working from our depot in Dartford, Kent on a full time, permanent basis. Duties of the Plant Hire Desk Coordinator...