Help Desk Analyst

3 weeks ago

Dartford, United Kingdom Digital Talent Group Full time

Helpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation .


Key Responsibilities:


  • Provide first-level contact and problem resolution for all users with hardware, software, and application problems.
  • Resolve user-reported issues using available tools and following procedures and policies for the handling of support cases.
  • Document, track, and monitor the problem to ensure a timely resolution.
  • Perform user administration duties (setup and maintaining account).
  • Maintain and update records and tracking databases.
  • Alert management to emerging trends in incidents.


Required Skills and Qualifications:


  • Proven experience as a Helpdesk Support Analyst or similar role.
  • Excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members.
  • Strong knowledge of Microsoft Office Suite, Windows OS, and help desk software.
  • Exceptional customer service orientation and excellent communication skills.
  • Ability to work independently and in a team-oriented, collaborative environment.


We need candidates available for an immediate start and the role will be based on site in Dartford. Please get in touch to discuss in detail ASAP

  • Help Desk Analyst

    3 weeks ago

    Dartford, Kent, United Kingdom Digital Talent Group Full time

    Helpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following procedures and...

  • Help Desk Analyst

    7 days ago

    Dartford, Kent, United Kingdom Digital Talent Group Full time

    Job Description Helpdesk Support Analyst needed for this initial 1 month contract for an enterprise sized Dartford based not for profit organisation . Key Responsibilities: Provide first-level contact and problem resolution for all users with hardware, software, and application problems. Resolve user-reported issues using available tools and following...

  • IT Help Desk Assistant

    4 weeks ago

    Dartford, United Kingdom Eos Recruitment Full time

    My client is the leading luxury Bathroom company in the UK. They are known for their market leading designs and exceptional customer service both here and internationally. Due to their continued success, they are looking for an IT Help Desk Assistant. This1st line support role will be partly remote working and include some travel to my clients’ sites. You...

  • Senior Business Analyst

    4 weeks ago

    Dartford, United Kingdom Laing O'Rourke Full time

    So, you can solve complex business challenges, but could you challenge yourself in Construction? As a Senior IT Business Analyst you get to play a pivotal role in providing high quality documentation that is essential for projects to establish precise scope definition. Are you tired of picking up where someone else has left off? At Laing O'Rourke you can...

  • Business Intelligence Lead Diagnostics Analyst

    3 days ago

    Dartford, United Kingdom Dartford and Gravesham NHS Trust Full time

    Job summary Business Intelligence Lead Diagnostics Analyst - Band 5 to Band 6 (12 month development plan) We ha ve an exciting opening for a Business Intelligence Lead Diagnostics Analyst to join our busy BI team and become involved with a variety of work with a focus on the CDC (Community Diagnostic Centre), diagnostic and RTT reporting and...

  • Lead Business Intelligence Analyst

    6 days ago

    Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

    Business Intelligence Lead Diagnostics Analyst - Band 5 to Band 6 (12 month development plan) We ha ve an exciting opening for a Business Intelligence Lead Diagnostics Analyst to join our busy BI team and become involved with a variety of work with a focus on the CDC (Community Diagnostic Centre), diagnostic and RTT reporting and national returns. ...

  • CRM Manager

    2 weeks ago

    Dartford, United Kingdom Blue Arrow Full time

    CRM Analyst - Salary - 30k - 38k - Office Based - DartfordMust use and be experienced in HubSpot.Google Analytics experience preferred A brand-new role in an exciting , fast growing Multiband company.Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and patterns,...

  • CRM Manager

    2 weeks ago

    Dartford, United Kingdom Blue Arrow Full time

    CRM Analyst - Salary - 30k - 38k - Office Based - Dartford Must use and be experienced in HubSpot. Google Analytics experience preferred A brand-new role in an exciting , fast growing Multiband company. Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and...

  • CRM Manager

    2 weeks ago

    Dartford, United Kingdom Blue Arrow Full time

    CRM Analyst - Salary - 30k - 38k - Office Based - DartfordMust use and be experienced in HubSpot.Google Analytics experience preferredA brand-new role in an exciting , fast growing Multiband company.Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and patterns,...

  • CRM Manager

    2 weeks ago

    Dartford, United Kingdom Blue Arrow Full time

    CRM Analyst - Salary - 30k - 38k - Office Based - DartfordMust use and be experienced in HubSpot.Google Analytics experience preferred A brand-new role in an exciting , fast growing Multiband company.Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and patterns,...

  • Bar Operative

    4 weeks ago

    Dartford, United Kingdom Doubletree by Hilton Dartford Bridge Full time

    **Job Ref**:AM9499 **Branch**:Doubletree by Hilton Dartford Bridge **Location**:Doubletree by Hilton Dartford Bridge, Dartford **Salary/Benefits**:Competitive Salary **Contract type**:Casual **Hours**:Full Time **Hours per week**:0 **Posted date**:09/03/2023 **Closing date**:22/04/2023 **To provide all guests with a high standard of service in the...

  • CRM Manager

    2 weeks ago

    Dartford, Kent, United Kingdom Blue Arrow Full time

    CRM Analyst - Salary - 30k - 38k - Office Based - Dartford Must use and be experienced in HubSpot. Google Analytics experience preferred A brand-new role in an exciting , fast growing Multiband company. Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and patterns,...

  • CRM Manager

    5 days ago

    Dartford, Kent, United Kingdom Blue Arrow Full time

    CRM Analyst - Salary - 30k - 38k - Office Based - Dartford Must use and be experienced in HubSpot. Google Analytics experience preferred A brand-new role in an exciting , fast growing Multiband company. Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and...