Bar Operative
3 weeks ago
**Job Ref**:AM9499
**Branch**:Doubletree by Hilton Dartford Bridge
**Location**:Doubletree by Hilton Dartford Bridge, Dartford
**Salary/Benefits**:Competitive Salary
**Contract type**:Casual
**Hours**:Full Time
**Hours per week**:0
**Posted date**:09/03/2023
**Closing date**:22/04/2023
**To provide all guests with a high standard of service in the bar area. To work to the Hotel brand standards and to keep work areas clean and tidy at all times. To be friendly, helpful and approachable at all times.**:
**Key Job Responsibilities**
- Help serve food and drink in the Inns outlets whilst adhering to company standards and giving excellent customer service.
- Have a visible presence within the outlet to ensure all customer requests are dealt with in a friendly and efficient manner.
- To up sell products where possible.
- Ensure all cash, charge, float and till procedures are carried out in accordance with Company
- To assist with the smooth running of the Food Beverage department and positively contribute to the departments Target.
- To perform all reasonable requests by
**Knowledge Required**:
- Knowledge of Hotel brand
- Knowledge of Hotel values and ability to demonstrate
- Knowledge of the hotel products and services and ability to promote and up-sell
- Understanding of Hotel cash handling
**Key Performance Metrics**:
- Positive Contribution to the department and hotel’s
- Contribution to the department’s Up-selling
- Attendance at training sessions and willingness to develop skills and
- Fulfilment of the job skills
**Attributes/ experience**
Essential
- Excellent verbal communication
- Excellent customer service skills
- Ability to work in a
- Ability to work a flexible shift
- Willingness to be multi skilled across the FB Department
Desirable
- Previous Barista experience
- Previous Hotel/Hospitality Experience
- Complaint Handling skills
- Hospitality/Travel/Tourism qualifications
- Experience of using Micros or a similar experience
- Cash Handling Experience
Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the ‘Gateway to London.’ Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre. Travel to Central London in 17 minutes from the Ebbsfleet International rail station just five miles away.
We’ll greet you at check-in with a warm DoubleTree chocolate chip cookie. Settle into a spacious guest room with modern décor, an LCD TV, work desk and WiFi access. Deluxe rooms offer indulgent extras like a welcome plate, still and sparkling mineral water, bathrobes and slippers. Our suites provide a separate living area, coffee machine, and a later check-out time.
Enjoy international cuisine and views of the Dartford Bridge at QE2 Restaurant - perfect for celebrating special occasions or catching up on business. Our QE2 Bar has an extensive wine, beer and spirits list, and the QE2 Lounge is a great spot for specialty coffees, pastries and sandwiches. Exercise body and mind with a fully equipped fitness centre plus leisure facilities like a 15m swimming pool, spa bath, sauna and steam room.
Planning an event? Guests have a choice of eight meeting and conference rooms, all well-equipped and newly refurbished. The Queen Elizabeth Suite is particularly impressive for larger events, boasting natural light and a private bar. Ask our friendly staff about event packages and catering options.
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