Enhanced Housing Officer

3 weeks ago

Bedfordshire, United Kingdom Catalyst Housing Association Full time

**Salary**: Up to £22,183

**Location**: Bedfordshire/Hertfordshire

**Weekly Hours**: Monday to Friday; 35 hours per week

**What we’re looking for**:
Do you have experience creating personalised housing plans providing a holistic approach to sustaining the client's tenancy?

Do you have thorough and up to date knowledge of welfare benefits and knowledge of related services provided by the statutory and voluntary sector?

Can you demonstrate excellent customer care skills and communicate effectively both in writing and verbally?

Do you have thorough and up to date knowledge of safeguarding vulnerable adults?

If so, this role is perfect for you

Here at Peabody, we have an opportunity for an Enhanced Housing Officer on a permanent basis to be based from our office in Houghton Regis with a requirement to work from scheme in Hertfordshire.

**A bit about the role**:
As a Enhanced Housing Officer, you will provide an enabling enhanced housing management service to a designated group of tenants to maximise their independence and ensure the sustainment of their tenancies, whilst responding flexibly to the varying needs of a mental health client group. Some of the key results for the role include:
Enable Tenants/Licensees to maximise their independence and ensure the sustainment of their tenancies.

Ensure that Tenants/Licensees understand the responsibilities of their tenancy/licence and support them to sustain this.

Report any Safeguarding concerns internally and externally.

Liaise with Housing and Income Officers to assist with rent, service charge collection and arrears recovery, including liaising with Housing Benefit Officers.

Demonstrate your commitment to equality and diversity and have a genuine desire to help people with support needs connect with their community.

Externally represent and promote Peabody by being professional and positive.
- This role will require an Enhanced DBS check, a UK driver’s licence and access to a vehicle. _

**A bit about us**:
160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK. The Peabody Group is responsible for more than 104,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.

Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.

We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.

We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.

Here just a few of the benefits for working at Peabody:
Flexible and hybrid working (depending on the role)

Up to 30 days’ annual holiday plus bank holidays

Competitive salaries that are benchmarked regularly against current market rates

Two additional paid volunteering days each year

Family friendly policies

Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal

4 x salary life assurance
- Up to 10% pension contribution matched 1:1

**Are you ready to apply?**

To be considered for the position of Enhanced Housing Officer, please click on the ‘’ button and submit both your CV and a bit about why we should consider you for the role.

**Vacancy details**:
**Discipline**:
Customer Service, Social Housing

**Weekly Hours**:
Monday to Friday; 35 hours per week

**Contract type**:
Full Time

**Closing Date**:
29/05/2023 23:59:00

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