Senior Housing Officer

2 weeks ago


Bedfordshire, United Kingdom Karter Thomas Ltd Full time

We are currently recruiting on behalf of our client, a social housing provider based in Bedfordshire, for a Senior Housing Officer on a permanent basis looking to start as soon as possible. This role is a is full-time position at 37 hours per week and offers hybrid working.

The successful candidate must have general housing officer experience and must be experienced in managing their own housing portfolio.

Day to day duties will include:

  • Comprehensive delivery of tenancy for a portfolio of homes, including provision of a core management service responding to your customers enquiries as the main point of contact
  • Embed a great service culture that promotes and embraces high levels of tenant and community engagement and involvement; and that reflect the association’s values
  • Providing a flexible and responsive service to meet the needs of our customers
  • Assessing the needs of customers applying for housing through choice based letting and our transfer process
  • Rent arrears control including filing particulars of claim and representation at court
  • Closely monitoring void levels, rent collection, rent arrears and other key performance indicators; taking action to ensure targets are met and relevant policies and procedures are followed
  • Ensuring risk issues relating to ASB are considered, cases are proactively managed and that tenants and stakeholders are encouraged to address conflicts using self-help techniques
  • Ensuring safeguarding issues are addressed in accordance with the housing association’s Safeguarding policy
  • Estate inspections: Inspecting communal areas and estates, raising and following up on appropriate corrective actions to customer resolution
  • Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents’ communal areas and neighbourhoods are pleasant, well-maintained and safe place to live
  • Empty homes monitoring and control, including carrying out pre-void inspections

The successful candidate will have a valid driving license and access to their own vehicle



  • Bedfordshire, United Kingdom Catalyst Housing Association Full time

    **Salary**: Up to £22,183 **Location**: Bedfordshire/Hertfordshire **Weekly Hours**: Monday to Friday; 35 hours per week **What we’re looking for**: Do you have experience creating personalised housing plans providing a holistic approach to sustaining the client's tenancy? Do you have thorough and up to date knowledge of welfare benefits and knowledge...


  • Bedfordshire, Eastern England, United Kingdom Karter Thomas Ltd Full time

    We are currently recruiting on behalf of our client, a social housing provider based in Bedfordshire, for a Senior Housing Officer on a permanent basis looking to start as soon as possible. This role is a is full-time position at 37 hours per week and offers hybrid working. The successful candidate must have general housing officer experience and must be...

  • Housing Officer

    2 weeks ago


    Bedfordshire, United Kingdom Marks Consulting Partners Full time

    Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in BedfordshireWhat the job will be doing Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service. This includes regular communication and meetings with each resident at...


  • Bedfordshire, United Kingdom Myshon Limited Full time

    Regional Housing Officer Job DescriptionPost: Regional Housing Officer Ideally located around Luton/BedfordDepartment:MYSHONHours:Full-time (40 hours)Salary scale:Up to £29K plus mileage £0.45 per mileLocation and Setting: SoutheastReports to: Housing DirectorWorks with: Externally: work with local authorities, housing benefit departments and private...


  • Bedfordshire, United Kingdom G2 recruitment Full time

    **Location**: - Region: East- Country: United Kingdom**Role**: - Industry: UK Public Sector - Job Type: Contract / Freelance **Salary**: - Salary: £22 - £30 per hour**Application Details**: - Date Posted: 03/07/2023 - Start Date: 30/07/2023- Expiry Date: 24/07/2023- Job Reference: BBBH172928_1688380139**Senior Temporary Accommodation Officer**: My...


  • Bedfordshire, United Kingdom Central Bedfordshire Council Full time

    **Team**: HOM - Housing Efficiency **Job Family**: Advising - CBG11 **Salary**: £37,261 - £40,478 per annum pro rata **Hours**: 37 hours per week **Location**: Working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC office location on a monthly basis, and as needed to carry out your role **Contract...


  • Bedfordshire, United Kingdom Central Bedfordshire Council Full time

    **Team**: HOM - Housing Efficiency **Job Family**: Advising - CBG11 **Salary**: £37,261 - £40,478 per annum pro rata **Hours**: 37 hours per week **Location**: Working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC office location on a monthly basis, and as needed to carry out your role **Contract...


  • Bedford, Bedfordshire, United Kingdom Benchmark Senior Living Full time

    If you are a driven, dedicated and goal-oriented individual with strong emotional intelligence and several years of management or healthcare experience, then join our team at Benchmark Senior Living! We are seeking a creative and hardworking person to assume the role of Executive Director of Operations a t The Arbors of Bedford! As the Executive...


  • Bedford, Bedfordshire, United Kingdom Benchmark Senior Living Full time

    If you are a driven, dedicated and goal-oriented individual with strong emotional intelligence and several years of management or healthcare experience, then join our team at Benchmark Senior Living! We are seeking a creative and hardworking person to assume the role of Executive Director of Operations a t The Arbors of Bedford! As the Executive...

  • Senior Send Officer

    4 weeks ago


    Bedfordshire, United Kingdom Central Bedfordshire Council Full time

    **Team**:SND - SEND Statutory Service **Job Family**: Supporting - CBG11 **Salary**:£36,554 - £39,707 per annum pro rata **Hours**:37 hours per week **Base Location**:Working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC office location on a monthly basis, and as needed to carry out your...

  • Senior Send Officer

    4 weeks ago


    Bedfordshire, United Kingdom Central Bedfordshire Council Full time

    **Team**:SND - Statutory Service **Job Family**: Supporting - CBG11 **Salary**:£36,554 - £39,707 per annum pro rata **Hours**:37 hours per week - x 2 posts availble **Base Location**:Working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC office location on a monthly basis, and as needed to carry...


  • Bedford, Bedfordshire, United Kingdom Ackerman Pierce Ltd Full time

    Are you an experienced in homeless prevention who can give constructive housing advice and provide a service which fulfils the needs of the clients? My client are offering a Homeless Prevention Officer role to an individual who can tackle housing needs and prevent homelessness in accordance with relevant legislation, policies, and procedures. Please note,...


  • Bedford, Bedfordshire, United Kingdom Ackerman Pierce Ltd Full time

    Are you an experienced in homeless prevention who can give constructive housing advice and provide a service which fulfils the needs of the clients? My client are offering a Homeless Prevention Officer role to an individual who can tackle housing needs and prevent homelessness in accordance with relevant legislation, policies, and procedures. Please note,...


  • Shefford, Bedfordshire, United Kingdom Belmont Recruitment Full time

    Belmont Recruitment are recruiting for a Housing Operations Officer to work with Central Bedfordshire Council. The Housing Maintenance team are responsible for delivering core business functions to a multi-million-pound, modern, People and Values led Housing Service, through the provision of high quality repairs services and technical support, ensuring...


  • Shefford, Bedfordshire, United Kingdom Belmont Recruitment Full time

    Belmont Recruitment are recruiting for a Housing Operations Officer to work with Central Bedfordshire Council. The Housing Maintenance team are responsible for delivering core business functions to a multi-million-pound, modern, People and Values led Housing Service, through the provision of high quality repairs services and technical support, ensuring...


  • Bedford, Bedfordshire, United Kingdom Ackerman Pierce Ltd Full time

    Are you an experienced in homeless prevention who can give constructive housing advice and provide a service which fulfils the needs of the clients? My client are offering a Homeless Prevention Officer role to an individual who can tackle housing needs and prevent homelessness in accordance with relevant legislation, policies, and procedures. If you are an...


  • Bedford, Bedfordshire, United Kingdom Ackerman Pierce Ltd Full time

    Are you an experienced in homeless prevention who can give constructive housing advice and provide a service which fulfils the needs of the clients? My client are offering a Homeless Prevention Officer role to an individual who can tackle housing needs and prevent homelessness in accordance with relevant legislation, policies, and procedures. If you are an...


  • Shefford, Bedfordshire, United Kingdom AKTON Resourcing Ltd Full time

    Housing Operations Officer Shefford - Hybrid Job Role Take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams. Key Responsibilities The role is responsible for communicating...


  • Shefford, Bedfordshire, United Kingdom AKTON Resourcing Ltd Full time

    Housing Operations Officer Shefford - Hybrid Job Role Take overall responsibility and a holistic approach to ensuring that complaints are responded to appropriately, within agreed timeframes, questioning actions, proposing service and system improvements, and supporting managers and teams. Key Responsibilities The role is responsible for communicating...


  • Shefford, Bedfordshire, United Kingdom Eden Brown Full time

    Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Central Bedfordshire who are looking to appoint a Housing Operations Officer for the 3 months ongoing, at the rate of £29 per hour umbrella Job responsibilities The role holder will take overall responsibility and a...