Casual SPA Receptionist

4 days ago

Pontyclun, United Kingdom The Vale Resort Full time

**Casual Spa Receptionist**

**Vale Resort, Pontyclun**

**£8.50 - £10.65 Per Hour, Depending on age**

**Working hours include weekends**

**Due to exceptional demand** **within our Spa, we are looking to increase our team at the Vale Resort** **and are currently recruiting for a Casual Spa Receptionist.**

The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.

**About the Role**:
Working as part of the team in our spa comprising of 19 treatments rooms and 5 spa relaxation rooms you will deliver deliver excellent service to both guests and members. Along with:

- Welcoming clients creating a personalised service
- Answer telephone enquiries booking treatments as required
- Answer client enquiries on treatments and products available, up selling where possible
- Assist with clients lunches and food & beverage orders

**About you**:

- You'll have excellent customer service skills and enjoy working in a fast pace environment
- Previous experience in a similar role desirable
- Excellent attention to detail and problem solving skills
- Committed to working as a team

**What’s in it for you**:
**Working with us you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food & drink whilst on shift along with Hensol Castle Distillery products. Just to name a few**

**Not only that but we are proud and committed to invest in our people, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.**

**Job Types**: Part-time, Zero hours contract

**Salary**: £8.50-£10.65 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Sick pay
- Store discount

Schedule:

- Day shift

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