Product Coordinator

5 months ago

Dundee, United Kingdom Social Security Scotland Full time

Overview:
**Product Coordinator | Hybrid Working with Glasgow or Dundee Base Location | £36585 - £41834 | Full or Part Time Hours | Flexi
- time | 25 Days annual leave (increasing to 30 after 4 years’ service) plus 11.5 Public and Privilege| Contributory Pension Scheme (employee contributions 5.45% employer contributions 28.97%)|**

Social Security Scotland is an Executive Agency of the Scottish Government. In Scotland we have a number of devolved benefits, and it's our responsibility to ensure that they are managed correctly and fairly, delivering those benefits to the 1.4 million people who rely on them.

The Product Coordinator role sits within in the Product and Design branch of the Chief Digital Office of Social Security Scotland.

Social Security Scotland's Product and Design branch is responsible for the maintenance and further development of the live benefit services being delivered to clients. The team is multi-disciplinary and brings together a vast range of skills and expertise to ensure that clients are at the centre of the design and development of all continuous improvement activity.

**What do we offer you?**
We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops, and retains only the best talent.
- B2 - Salary between £36585 - £41834
- Flexible working arrangements with potential of up to 4 days off per month.
- You will have an annual leave allowance of 5 weeks, rising to 6 weeks after 4 years. In addition, the Scottish Government observes 11½ days public and privilege holidays, dates of which are set annually.
- Workplace adjustments for everyone that needs them to ensure your comfort and safety in your new role.
- Learning and development opportunities to support your personal and professional growth.
- Career progression - join a rapidly growing and developing organisation with excellent opportunities for career advancement.
- Contributory Pension Scheme (employee contributions 5.45% employer contributions 28.97%).
- Health and wellbeing support including 24 hour access to our Employee Assistance Programme, plus counselling support available for all.
- Discounts on gym memberships and retail outlets.

**Hybrid Working**

We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location. Your base location will be in either Glasgow or Dundee.

**About Us**

Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We are committed to recruiting a diverse workforce that is representative of the clients we serve.

Find out more about us here

**Responsibilities**:

- Work collaboratively with Product Leads and Product Owners to ensure they are supported in their responsibilities for managing further development of products and services and reporting activities for senior leaders.
- Assist in engagement and communication with stakeholders by facilitating the scheduling, planning and outcome management of sessions.
- Facilitate and support the management of Risks - Assumptions - Issues - Dependencies (RAID) logs, resource plans ensuring escalation practices are followed.
- Maintain process and control documents, including plans and roadmaps.
- Provide support to and maintain processes for audit, assurance, and compliance related activities.
- Assist implementation of best practice by promoting and supporting the ways of working and agile methodologies adopted by the team.
- Develop, coordinate, and manage team spaces on Confluence, Jira, and Miro
- Carry out Secretariat duties for relevant meetings and team communications: coordinate members, manage distribution lists, record agendas and papers, manage actions, analyse, and report on outcomes.

Qualifications:
No specific qualifications are required for this post.

**How to apply**

1. Excellent organisational skills, adaptable and able to deliver to agreed timescales and deadlines.

2. Able to build professional relationships with a range of internal and external stakeholders.

3. Ability to prioritise and manage a varied workload in order to meet deadlines and to work effectively under pressure.

4. Able to identify and source relevant information to produce concise, well-structured and accurate written and numerical work.

**If you are invited to an interview these will be held in person in either Agnes Husband House, Dundee or High Street, Glasgow**.

Social Security Scotland - Further_information for job applicants

**Interview/Assessment Information**

Here are details of the Competencies required for this role which you will be tested against if you are invited to attend the interview/assessment:

- Self Awareness
- Communications and Engagement
- Improving Performance
- Analysi

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