Vulnerable Customer Officer

Running a business is hard, we make it easier. We provide an all-in-one business credit card & spend management platform, built for SMEs. Over 200,000 small businesses have spent more than £10 billion on their Capital on Tap Business Credit Cards. **Vulnerable Customer Officer** Are you compassionate, experienced, and resilient? We're on the lookout for a...

At Capital On Tap, we're committed to delivering exceptional customer experiences that make a real difference in people's lives. As a Senior Specialist Support Officer, you'll play a vital role in achieving this goal.Working from our Cardiff office, you'll have the opportunity to develop your skills and expertise in supporting vulnerable customers, with a...

Vulnerable Customer Liaison Job DescriptionWe are seeking a dedicated and compassionate Vulnerable Customer Liaison professional to join our team in Cardiff.The successful candidate will be responsible for responding to emergency and priority calls from vulnerable customers, carrying out routine visits to sheltered housing schemes, and dealing with sensitive...

Do you want to work in one of the fastest growing financial services companies in Wales? Would you like to join a super supportive and friendly collections team as a vulnerable customer support executive? Want a role where you can really develop your skills, with a manager who cares about your personal development and long-term career? Do you have...

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify...

**Core Details** Monday to Friday (09:00 to 17:00) Salary £21k - £25k DOE + up to 20% quarterly bonus Full time office based from any Tandem office (Blackpool, London, Cardiff, Manchester or Durham) **The role** We're Tandem. The UK's fairer, greener, digital bank providing hard working people across the UK with sustainable ways to borrow and save. With...

**Vulnerable Customer Service Agent** **_Do you want to join a growing, National Award-winning company? _** **_Can you answer yes to the following?_** - I have a can-do attitude - I’m passionate about delivering excellent customer service - I love the idea of being able to help people - I'm full of enthusiasm, drive, and ideas - I can complete a task...

We are seeking an experienced and compassionate individual to join our team as a Senior Specialist Support Officer. This is a hybrid role, requiring the successful candidate to work from our Cardiff office three days a week, with the remaining two days worked remotely. The initial training period will require a full-time commitment, after which flexibility...

Position: Customer AdvisorLocation: Onsite for the 1st 8 weeks then Hybrid.Working 2 days in the office.Site: Located in Cardiff - CF15 7QUSalary: £11.44phHours: Full Time 37.5 hours per week, Monday to FridayShifts: 09:00 - 17:00 with 30 minutes lunch (unpaid) and 2x 15 minutes breaks (paid).Some flexibility maybe required to work until 17:15.Start date:...

**Details**: **Reference number**: - 309676**Salary**: - £28,000 - £29,400**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - HO - Asylum and Human Rights Operations**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: -...

**Customer Service Advisor** Yolk Recruitment is proud to partner with a new revolutionary bank in Cardiff that is reshaping the industry and allowing for great growth opportunities for Customer Service specialists. In this role you will be working alongside a dedicated and passionate small team providing customer-focused service to guide customers on their...

Running a business is hard, we make it easier. We provide an all-in-one business credit card & spend management platform, built for SMEs. Over 200,000 small businesses have spent more than £8 billion on their Capital on Tap Business Credit Cards. **Collections Officer** The Collections department is responsible for minimising bad debt and supporting our...

Servicing Specialist – (Vulnerable/Forbearance Team) Fully Remote Based £27,000 + Bonus PERMANENT *** PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 10TH FEB 2025 *** • Do you have experience of dealing with VULNERABLE customers BY TELEPHONE within a financial services industry, ideally within Collections? • Have you handled high call...

We are dedicated to supporting and caring for some of our most vulnerable children and young people. **The Role**: We are currently seeking a Full-Time Administrative Officer to join our team at the Children’s Home. This is a fantastic opportunity to play a key role in supporting our residential services and making a positive impact on the lives of...

Running a business is hard, we make it easier. We provide an all-in-one business credit card & spend management platform, built for SMEs. Over 200,000 small businesses have spent more than £8 billion on their Capital on Tap Business Credit Cards. **Collections Officer - Midnight Team** The Collections department is responsible for minimising bad debt and...

Would you like a career with one of the Top 10 Welsh companies? We are looking for Permanent Full Time Customer Service staff based in St Mellons. An opportunity to join the Customer Service team and be the first point of contact, demonstrating positively and a passion for solving customer issues. Building a rapport to understand the customers needs,...

Have you worked in Supporter Services, Supporter Care or Membership and have experience of payment processing? Customer Service Officer, joining a National Health Charity. This role will be based in Cardiff. Office-based, with some flexibility to work remotely. Working with the Customer Services Manager and as part of the customer services team, you'll...

About the RoleSellick Partnership Ltd is currently recruiting for a Client Support Officer - Mobile to join one of our clients on a temporary ongoing contract in Cardiff.The successful candidate will be responsible for providing an efficient, reliable, and friendly response to emergency alarm calls from users. This will involve receiving and responding to...

Job Summary: Emergency Response OfficerSellick Partnership Careers is seeking a skilled Emergency Response Officer to join our team. As a Mobile Responder, you will be responsible for receiving and responding to emergency and priority calls from vulnerable and elderly customers.Your daily duties will include listening patiently to customers' situations,...

**About The Service** Housing Options provide assistance, and the Council’s corporate duty to help clients who are homeless or under threat of becoming homeless. The service provides assistance to often vulnerable people when they are at greatest need. **About the job** Prevention Officers will complete homeless assessments and then help clients to remain...