Medical Secretary

4 weeks ago

Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

Community Mental Health and Well-Being Team

Full Time - Medical Secretary 37.5 hours

**Join our team and enjoy the following rewards**:
Annual leave starting at 27 days + 8 BHs, rising to 33 days + 8 pro rata,

Generous pension scheme,

Childcare vouchers,

Health and wellbeing offers for staff,

Reimbursement of eye sight checks,

Employee assistance programme (counselling, financial/legal support, etc),

On-line learning + qualification development programmes,

Coaching support,

Success awards, including long service vouchers, etc.

Our Community Mental Health and Well-Being Team currently provides out-patient care to patients within the Coventry area.

**Who we’re Seeking**: Applicants with admin experience to provide a proficient medical secretarial service to clinical teams.

We are looking for someone who is friendly and approachable with effective communication skills and who can build working relationships within a fast-paced environment. As well as being a team player, we seek applicants who can work autonomously and promote a flexible approach and strong work ethic to prioritise and multi-task.

Applicants will share and demonstrate our values of compassion, respect, integrity, working together and seeking excellence to present a professional image and maintain the highest standards of customer service and confidentiality.

The post holder will play an important role providing efficient, comprehensive and complex medical secretary service to the Consultants and their teams, acting as a first point of contact for patients, staff and stakeholders, exercising judgement and resolving problems.

This role will require you to work alongside multiple other medical secretaries as well as work within an integrated and skill mixed admin team. You will be expected to show initiative and have the ability to delegate tasks appropriately to your Team Secretaries in order to effectively and efficiently support clinical service delivery. Previous Medical Secretarial experience is desirable for this role.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to
children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some
of our specialist services, we see on average around 5,000 patients every day.

There will be a requirement to transcribe digital dictations in this role and also attend senior team meetings to take minutes, so experience in both these fields would be beneficial. You must demonstrate a mature attitude and be able to show initiative with the ability to build effective working relationships, be approachable and accessible, with a flexible work ethic. We are looking for confident individuals, with excellent communication and organisational skills who have a positive approach to change and supportive of service improvements. You will help support the standardisation of admin services to improve the efficiency and effectiveness of the admin support received by clinical services

This is an excellent opportunity for a self-motivated and enthusiastic individual who wishes to provide complex admin support to Medical Consultants and their clinical teams.

Please note many Trust interviews take place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

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