Charitable Impact Administrator

7 months ago


Bristol, United Kingdom St Monica Trust Full time

Key Results

This is a full-time role (35 hours per week), working Monday to Friday, 9am - 5pm. The base for the role is at the St Monica Trust Head Office but includes some hybrid working. The annual salary for this role is £26,718.

Summary Responsibilities- Provide administrative and organisational support to the Head of Charitable Impact and to the wider Charitable Impact team.- Prepare and disseminate information on our grant funding in line with best practice.- Collect and maintain monitoring and compliance information for our grant giving.- Support the analysis of impact measurement, extracting and sharing learning.- Be the first point of contact for Charitable Impact, providing the necessary support to both internal and external stakeholders.- Assist in event planning and delivery for key meetings, including minute-taking.- Liaise with Trust departments to ensure internal/external communications remain current and up to date.- Assist in accurate data entry and collation, ensuring adherence to GDPR policies.

Skills and Experience

Communication- Write notes and messages - numeracy, literacy and verbal skills.- Communicate with people with differing communication needs.- Encourage and influence.- Understand and follow instructions and procedures.- Strong customer service skills.- Mixed methods and mediums of communication.

Thinking Style- Analyses and evaluates given information.- Adapts style and approach appropriate to situation or task.- Structures tasks/activities.- Pre-empts issues and trouble-shoots.- Refers appropriate decisions to line manager/lead.- Identify and recommend learning and development areas for colleagues.- Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.

Well-being and Values- Aware of cultural and individual differences in all interactions and service areas.- Demonstrate interest, care and attention.- Create a positive impression.- Understand the needs of older people (including willingness and motivation to learn).- Demonstrate sensitivity to individuals’ needs.- Promptly respond to or refer to line manager issues of residents or colleagues’ health or well-being.- Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels.

Working with others- Works effectively as part of a team.- Build relationships of trust with others (team, residents and their family & friends).- Potential exposure to challenging, physical or emotional situations.

Other Skills and Qualifications

Essential- Experience of dealing with data and using Microsoft Office package.-
- Experience of taking minutes and producing reports.-
- Secretarial or administrative experience.-
- Experience of working in a fast-moving administration environment.- Desirable- Experience of working with older people.-
- Understanding of co-production and other collaborative ways of working.-
- Experience of collection and collation of data from different sources.-
- Experience of using Salesforce.- Additional Information- Duties must be carried out in compliance with St Monica Trust’s Equality, Diversity and Inclusion Policy.-
- This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.Salary Ranges:
£26,717.60 - £29,793.40

Time Type:
Full time



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