Urology Waiting List Co-ordinator

3 months ago


Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

An exciting opportunity has arisen within the Urology team for a new waiting list coordinator. You will be responsible for the management of the waiting list for elective surgical procedures.

Within this, you will help to coordinate the theatre lists and book in
patients. Helping to fill last minute gaps in lists and enabling timely
operations for cancer patients are just some of the day-to-day
responsibilities.

Other responsibilities include, sending letters to patients asking them to get in touch if the team has been unable to get hold of them, booking pre-assessments and appropriate beds whilst also handling patient enquiries. It is vital to take into account the NHS guidelines and UHL policies; such as adhering to cancer and RTT pathway targets

Urology is a growing and thriving environment that has excellent opportunities for progression within the team with a variety of band 4/5 jobs to develop into over-time. We are looking for someone who is an excellent communicator with strong interpersonal skills who can acknowledge the pressures throughout the department to ensure that patients are admitted in a timely and efficient manner.
This job is ideal for someone who enjoys a challenge and thrives on working in a dynamic and fast-paced environment

To ensure patient admission details are arranged in conjunction with agreed booking procedures, and patients informed by post or telephone. To ensure any cancellations are replaced as agreed with Consultants and inform theatres and wards etc.

Daily responsibility for making pre-assessment clinic appointments ensuring the completion of the appointment outcome within 24 hours of the clinic.

To schedule theatre lists as delegated by Consultant teams.

To ensure that any special equipment/requirements (eg ITU/HDU, foreign case notes, interpreters, scans, x-rays and prosthesis), are arranged for admission.

To liaise with ward staff/managers and patients on day of admission to ensure patients are informed of bed availability or cancellation/new date of admission.

To be responsible for producing and circulating weekly admission lists detailing the expected admissions to the wards, theatres, junior medical staff etc.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)

The detailed job description and main responsibilities are included as an attachment to this advert.

To implement and be responsible for setting up, maintaining and monitoring the waiting list ensuring that the suspensions, cancellations and DNA’s are recorded and dealt with according to the UHL Patient Access Policy.

To receive MDT Outcomes and make sure they are added to the system within 24 hours.

To ensure full utilisation of Theatre slots available.

To ensure all Local and National Standards are applied to the Waiting List, RTT Data Quality checks and the UHL Patient Access and Data Management Policy.



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